Published on 5/17/08
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The owners of Coal Fire didn’t know what hit them.
“We decided to open on a Tuesday,” partner Bill Carroll remembers about the restaurant’s May 2007 opening. “The first two days were probably busier than we thought, but nothing we couldn’t handle. Then, all of a sudden, on day three we were overwhelmed.” So overwhelmed, in fact, that their pizza oven and small staff couldn’t keep up with the demand, and they ended up having to refund people’s money. Incredulous, Carroll started asking where people had heard of his place. But the answer didn’t help.
“LTHForum,” his customers told him.
To which Carroll responded: “LTH what?”
Carroll quickly became familiar with LTHForum.com. Since food enthusiast Gary Wiviott started the message board in 2004, it has gained steam in the local restaurant world, and now wields the power to make or break a business once held by newspaper critics.
Wiviott calls the site a “discussion board,” and says that “when you post something on LTHForum, you better be prepared to defend it” to the rest of the community (many of whom chime in within minutes). The site is primarily filled with amateur opinions about restaurants, and the discussions that evolve from each post ensure the opinions always stay relevant: Thanks to a bottomless capacity for continuing the conversation, a simple announcement about a restaurant opening can turn into a yearlong argument. (Just check out the thread about Irving Park barbecue joint Smoque.)
But if LTHers aren’t technically critics—they have no credentials or editors, and aren’t shy about announcing themselves in restaurants (look for the guy taking pictures of his food)—their influence is still hard to ignore. It’s not just restaurant enthusiasts who are reading LTH; the food media are frequent users. Wiviott is a personal friend and eating partner of The Reader’s Mike Sula, and other local food writers, such as the Tribune’s Bill Daley, often post on LTH to solicit opinions. Even food writers who aren’t as open about their relationship with LTH would be hard-pressed to declare they had never been tipped off by the site, where they often discover restaurants and dishes that find their way into articles.
Of course, with its influence being so hard to track, it’s impossible to know how much impact LTH has. And that’s a drawback that may function as its glass ceiling. When Alberto Ramos was asked about LTH’s influence on his restaurant El Cubanito (first written about on LTH in December, viewed more than 1,500 times and picked up by almost every media outlet), he was perplexed.
“LTHForum?” he asked. “Never heard of it.”
Mike G
Wed, Jan 23, at 02:01pm
A good account of "the LTH effect" but I think it's only fair to the several people who helped launch and steer LTHForum to point out that the site was founded and continues to be run by a group of food enthusiasts with diverse contributions to the maintenance of the community, not just one member of that group.
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