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"i don't have hot water or heating for the last five days ,i have been in contact with the agent who supposed to manage the flat behalf of the landlord but things seems to remain not fixed ,the agency gave me the number of the boiler to contact which i did many times to come and replace the peace for the boiler,i dont know what to do and if i can take any legal action against them ???i asked for the landlord details many times but never been giving to me so what can i do ..."

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