"I can understand viewers being suspicious of this film, certainly if they were drawn in by the cinema advert which suggests the denouement might be a horror show of some kind. In fact, this is quite a gentle film made by and about some not unpleasant people. However more questions than the filmmakers put could be asked of them all. The conclusion doesn’t entirely resolve the mystery.
It seems likely that the documentary only began being made quite some time after Nev, the central figure, began to develop an online romance. The authenticity of the girl and her family with whom Nev’s been corresponding and speaking is called into question and he is encouraged by his brother to fly across the States to meet the girl and her family. These later parts all look quite genuine however the opening scenes - maybe much of the first half hour - look to me as though they've been staged some time after the events depicted occurred."