Bloomsbury Bowling Lanes

Super cool venue for our recent office party in March. Very busy but it was fun and the massive pizzas a hoot. Plus plus they found my phone!

Extremely disappointing customer service!!! I called up the Bloomsbury Bowling Lanes booking service to arrange my company's X'mas party with them. The person I spoke to was called Anna, and she was very rude and unhelpful. I initially asked if my company could be invoiced for the cost of the party as this is the only way my company can make the payment. Anna told me Bloomsbury Bowling Lanes does not do invoicing, and I was wasting her time asking for one. Anna sent me a booking confirmation email which looked very similar to an invoice. Unfortunately, it didnt have my company's name on it and the total cost had not been calculated, despite having a section for this on the confirmation. I called Anna back and kindly asked if the confirmation can include my company name and a total cost, so that my company could use it as an invoice to raise payment against. Her response was "Listen...if you don't understand that we (Bloomsbury Bowling Lanes) don't do invoicing, and you keep asking for one, then you can go somewhere else!" I was shocked that as a customer with a large booking to make that my request, which I don't feel was unusual, was dismissed in such a rude and unprofessional manner! Its such a shame because the venue has such great reviews, and I know my team would have had a great time there, but due to the poor customer service experience I received we will not be using the venue, and I will not be recommending the venue for any future parties held by our company.

Brilliant night out the receptionist on the other day must have had the patience of in dealing with out endless questions, the food was very good and the whole package of eating, drinking, bowling and singing made for a great entertaining night out.

We were recommend this place by a couple of our staff who had visited in the past and let me say what a hit the night was! We had a great time singing along to the karaoke and the food was delicious...the staff were friendly, well presented and helpful and we will be using the venue again later in the year as we have already had requests from people to come back soon!

Brilliant place for a night out and a cheeky alternative to meat market clubs. Can't wait to go back!

What have happened to my Lanes. It looks a lot different than the last time i visited. Upgraded...maybe but I miss the charm of the cinema and stage. The bar was very busy for our Tuesday night party and drinks are well priced + killer play list. It's still the place to bring your friends from out of London and show off!

Went a couple of weeks ago and had a night that was spoilt by a girl behind reception who kissed her teeth when I asked her a question. Fun venue though I'm not too sure about the smell...

A group of us went there over the weekend and it is really like no place in London. Bowling, drinking, music. Ended up having a great time from what was going to be a quiet night.

What a crazy place. Fanstatic idea bowling, beer and diner food and non of the rubbish americana you might expect. Will be back for sure.