Katzenjammers

I am absolutely shattered by the level of rudeness of the person who I believe is the manager of this place. After ordering a couple of jugs of beer and food I ordered another pint and was informed to my surprise there was an extra card charge of 50p. I kindly said it was the first time anyone had told me about the charge and in return the man said there was an ATM outside if I didn't like paying extra charges. I thanked for that information but my friend made a sarcastic remark of their 'great' customer service. 'There is an off licence outside if you want to get some cheap drinks' was the answer!!! How very rude!!! I am never coming back, nor are my friends. Service doesn't exist, very avarage food on top.

Great beer, great atmosphere, good food

I have to say that it was a very dreadful experience tonight being out in this restaurant/pub… or whatever it was…. Getting the bill serverd before the meal was quite a surprise for the whole bunch of 15 people I was there with… Overpriced beer (0.5l Augustiner Edelstoff 4.95 GBP, of course a luxury to get it in London) Poor service, who didn’t even apologize to my complaint.. The dish i ordered was the saussage platter, it looked appalling and has nothing to do with the food I know from my own country. The saussages looked like cooked with a hair drier!! How embarrasing, for me as a German to go out on a night with friends in a place like this. Never again….

One to avoid. So we were removed from the premises before we'd even finished our first drinks. We weren't being rowdy, or offensive, and the bouncers refused to explain why we were being asked to leave. If you're after German beers, the Bavarian Beerhouse up near Old Street is much better.