The Golden Heart

Disappointment - I had hoped for Sandra after having heard about her but got 'greeted' by her drunk and disorderly daughter...I would not wish her company upon anyone. Made to feel unwelcome. Would not recommend.

I visited the Golden Heart with my husband last week. The drinks were overpriced and when I was finally presented with my glass of wine I saw at the bottom of my wine glass a large piece of plastic. When it up to one of the bar girls they swiftly took away the glass apologising profusely. Their boss, (a vile woman in her late 60s with lipstick stuck to her teeth) then got involved. She asked me to leave the pub (even though i had just paid) and that she didn't want customers like myself around. My husband then came out of the toilet and she had a fit - suggesting we just wanted to use the toilet. She came from behind the bar (pushing away her staff as she went) and proceeded to pinch my husband by the shoulders and push him out of the bar.. My husband and myself have never ever been harassed in such an appalling way. It was a waste of my money and I barely uttered a word. A place full of character with a wealth of history is being slowly run down by this woman.

I have probably visited most pubs in London over the years, at my local the Golden Heart I am always guaranteed a warm welcome and a good fresh pint, the staff make you feel at home and the land lady is THE BEST.

The Golden Heart Pub at Spitalfields is a great East End Pub, all the simple pleasures can be found, with a landlady like no other, attentive bar staff, comfy chairs, immaculately clean and friendly (if you behave respectfully). LOVE IT !!!

Sandra the landlady of the Golden Heart is the best, I am always welcomed and come away having had a great time. Thank you for being just the way you are xxx

The Golden Heart is a favorite pub of mine, has been for 20 years, the staff keep the undesirables out so the rest can have a good time.. great pub if you expect nothing but a good pint and friendly faces..

If you want to meet Tracey Emin of a night, see the landlady lauding it over the place like the batty despot she is, then go for it. She clearly plays up her mental side to propagate the "crazy" image of the pub, to keep people coming despite the terrible service and terrible drinks. Her daughter, who also works there, is no better (who, I would say, is far nastier and far less amusing). If you don't mind being insulted - go ahead! It's a real shame that the owners can't be a little nicer to their staff and their customers - I have heard all sorts in there! The poor staff (often newbies - as the turnover here is HUGE) are often left with the whole pub to themselves on their first day when the landlady or the daughter decide to go out.

thank heaven for a decent boozer in too trendy spitalfields..Ive read the reviews and think some of the newbies need to develop a sense of humour. We were told to get out - told the coach for Brighton was waiting outside so clear off - and asked if we were paying for somebody else's drink ...but it was all banter. Roll with it!

I used to work in the Brewery in the early '80's so was a regular for a few years. I went back in for the 1st time in many years 2 years ago, Sandra was loopy to start with but when I mentioned the Brewery she quietened down and told me about the loss of her husband Dennis. It obviously had affected her and reading the reviews I suppose being obnoxious to people was her way of dealing with it. I went in there 3 weeks ago and Sandra had gone. Her and Dennis ran a good pub for many years, sad to say but it seemed like the end of an era.

this place sounds awful. ..i must visit sometime:)