Booking Office

Bars

Bars and pubs

St Pancras Renaissance London Hotel

TOCARD_BOOKINGOFFICE_NW12AR

Time Out rating:

<strong>Rating: </strong>5/5

User ratings:

<strong>Rating: </strong>4/5
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Comments & ratings

Rated as: 4/5 (15 ratings)
  • If you want good food, great drinks, amazing venue and absolutely shite service... Give the Booking Office a go. It took three requests and 45 minutes to settle the cheque - only to be told they underchanged us! Fifteen minutes later they still hadn't settled the difference (£7 left on a £225 bill) and yet nothing more than a meek apology was offered for a wasted hour of our time. Go for a quick drink and to enjoy the space - but skip the food and be prepared to pay in cash with no expectation of change.

    Darren About 12 days ago
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  • This is a good place

    Odran Jennings Tue May 7
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  • sadasd

    lukas Thu Mar 21
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  • The room, if can call it that is amazing - so pleased to see the architecture and fittings retained but not so sure about the acoustic ceiling! The atmosphere is excellent save the contemporary lift music which can get annoying, and when combined with the buzz of conversation can make it difficult to hear.....maybe it is just me! However the food was very mediocre. Fishermans pie with a small bowl of vegetables for £18 had very little flavour, and my wife's burger with stodgy chips for £16 was dry and had grisly bits. Then there was the added 12.5% service charge but the waitress was very attentive so if she gets it she deserves it...... Won't go again, and I am discouraged from eating in the restaurant which I had intended to. Maybe I should stick to just the drinks!

    AlanG Fri Mar 1
    Rated as: 2/5
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  • Stunning place let down by mediocre food. In fact, on one visit, the wedges were so bad they didnt charge us. I visit the place regularly to soak up the atmosphere, but the chefs in the kitchen need a few lessons on serving hot food that is actually tasty.

    aussie aussie Mon Feb 25
    Rated as: 3/5
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  • love this place! the calamari is a real delight and interesting . and Contrary to a review below we love the chicken and avacado sandwich - and the drinks and selections are very classy and diverse. This is my favourite spot in London and will remain so.

    carol st pancras Fri Dec 21 2012
    Rated as: 5/5
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  • Great interior and location. Grand with fairly comfortable chairs and generally good atmosphere. I was starving when I got there on Sunday so unfortunately had to eat something. I ordered a chicken avocado sandwich for £15 and a strawberries and bananas "smoothie of the day" for £5.50. I was shocked when I realised the smoothie was not freshly made, it was unmistakably a very well known brand smoothie that I regularly buy from my local. The sandwich was mediocre at best, with a tasteless piece of chicken, a thin spread of avocado paste and sad looking lettuce. The green salad accompanying it was very good but the chips failed to impress. Most staff were friendly and polite, except our waitress who did not seem to care. Unfortunately service was included in the bill and not optional. It would have been a first for me but given the chance, I would not have paid gratuity as the combination of uninterested service, overpriced and poor food/drink annoyed me sufficiently. Overall, it's probably a good place to go for drinks and the menu states it stays open till 3am which is great, but I would definitely not recommend eating there.

    AB Wed Jul 18 2012
    Rated as: 1/5
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  • had a great time there - the room is very grand but yet feels cosy. Food is expensive but very good and had a fantastic Spanish white wine. Overall the place has a nice feel of buzz without being overwhelming. Would go there again

    Sophie Sun Jul 1 2012
    Rated as: 4/5
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  • Service is appalling. Waited 20mins to be seated and was greeted by a rude waitress. Food was just fair.

    Very Disappointed and Unhappy Sun Mar 18 2012
    Rated as: 2/5
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  • Poor service, cold and expensive. A lot more to eat and drink around

    Spice Thu Dec 15 2011
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