I booked this venue for a 40th birthday dinner for a large group of friends . Despite numerous email and phone call confirmations, Grace-Bar let me down. I was promised birthday decorations [balloons], nothing was put out at all. In fact I was told by our waiter Daniel that no instructions for this were sent at all by the bookings team. When we arrived, we were also instructed that our table was booked again for another dinner so we had to be quick!! Our food was practically rushed to us with not even a breather between courses. To top it off, an 1hr30 into the dinner, the waiter forced the bill onto us without us even asking [we were still trying to rush through the dessert] and we were told 'I need to clear your table, can you get the group to pay as soon as possible'. After complaining to the manager on duty, he clearly was not prepared to do anything and the standard response was I will speak to the bookings team and let you know. I’m still waiting for a reply! Definitely not the place you want to go if celebrate an occasion/make an impression. Perfect if you want your food thrown at you and then rushed straight out the door!
Time Out says
Posted: Fri May 10 2013
This enormous Soho bar/lounge/club/restaurant is many different venues in one. The Terrace restaurant serves the likes of West Coast crabcakes and dry-aged Herefordshire steak, while the various bars - Milk, Cocoa, Bird, Butterfly - are all available for hire for private parties, corporate events and product launches.
Accepts Time Out CardSee great offers available to all the Time Out Card holders
50% off food
Booking essential. Offer subject to availability. Maximum party size of 6. Not valid on set menus or in conjunction with any other offer. Not valid Thursdays, Fridays or Saturdays in December. Please note this offer is valid on Saturdays before 7pm only.
Offer expires 30 April 2014. This offer can be redeemed between 11am and 10pm.
Average User Rating
1 / 5
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please say "Grace" before going here! Nice enough staff but considering the vibrant location Grace restaurant is NOT a good reflection of London restaurants. Others have obviously cottoned on to this as the restaurant has a rather wierd vibe taking me back to those awkward youth club type birthday parties that n one turns up to.... dodgy music, botch decor and staff that look like they would rather be at their dogs funeral .... and after experiencing Grace for myself and it's fish finger sized steaks.... lets face it... who can blame them!