|Transport:||Tube: Tottenham Court Road|
|Do you own this business?|
Average User Rating
3 / 5
- 5 star:0
- 4 star:0
- 3 star:1
- 2 star:0
- 1 star:0
This place is horrible!
We walked in on time into a dingy room with dirty couches and bad lighting. The Karaoke machine wasn't working so we stood around for 45 minutes, no music, no drinks offered for apologizes.
The venue offers pizza delivery, the bar woman put food onto the order for herself and failed to tell me. Then complained to my friends for eating the food I paid for. She was slow at serving drinks and was constantly checking her phone. The Machine was turned off abruptly with 30 mins left to spare.
Afterwards, when I tried to get onto the customer service it took four days to get an official apology. No refund offered. Please don't use this service. there are plenty of nicer, cleaner karaoke bars in London with less dated music.
the actual karaoke machine is... awful.
The touchscreen doesn't respond properly to touch - you need to use a little stylus stick (that they gave us halfway through), plus half the songs we chose showed a blank screen instead of words.
Other headache is that you can't search by song, nor skip to artist without scrolling through all the artists beginning with the same letter. It was a major or frustration.