Saw a cheeky voucher on Wowcher (I know - cheating on Time Out!) for this place, so thought I'd give it a try with a pal, but I can honestly say it was one of the worst experiences I have ever had. When we arrived, we ordered pretty much straight away (by 7.15pm) and took our seats. The actual cinema screening section is just at the very end of the bar, in a dingy corner.
The starters came out promptly, but that's where the prompt-ness ends. The film started at 8.15pm (15 minutes late), and we still hadn't received our mains. And we weren't the only ones, there were other tables complaining about waiting on food too. Around 8.40pm, the mains finally arrived. I ordered a steak burger, which I can confirm was definitely not steak. It was that tough braising beef that has to be slow-cooked for hours. Needless to say it was incredibly chewy and practically inedible. I decided to send it back and complain to one of the waiters. I was offered another burger and was assured it would be made straight away. But by 9.30pm I was STILL waiting. It was at this point, after complaining again to the staff, that we decided to leave, without having our desserts, or me having my main course. About 4 couples had already left before us as well, with about a dozen others still waiting for desserts.
And as for the screening, the screen was distorted as it was a wide screen film on a square projector screen, and the sound was awful. It was coming out of one speaker from the other side of the room and depending on where you were sitting, you missed quite large chunks of conversations that were happing. It was very budget, for something that could be great.
We also noticed that they had a small boy, who couldn't have been older that 9 or 10 all suited and booted serving desserts and dinners to customers. I don't know if he was the son of one of the waiters there, but I definitely do not agree with that in the slightest. Felt very child labour like.
All in all, for something that could have been so great, the execution was disastrously poor!