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  • Kids fares and Oyster cards on London Transport

  • By Time Out editors

  • There is a range of concessions available to young people travelling around London. With different arrangements for different ages and methods of travel, they can be difficult to get your head around, so – with the help of Transport for London – we’ve set out to clarify exactly what’s on offer and what you need to do to get it

  • Under 11s
    Under 11s can travel free on buses and trams at all times. They can also travel free on the Tube, DLR and London Overground, if accompanied by an adult with a valid ticket, pass or Oyster card.

    Under 16s
    Young people who are under 16 can get an 11-15 Zip Oyster photocard that will allow them to travel free on buses and trams, pay half the adult rate on the Tube, DLR and London Overground and buy half-price Travelcard season tickets. The Oyster daily price cap means that they can travel all day on services where ‘pay as you go’ is available for a maximum cost of £1. Their 11-15 Oyster photocard will expire on Sept 30 following the end of the academic year in which they turn 16.

    For further information on this scheme visit www.tfl.gov.uk/tickets/faresandtickets/1020.aspx

    For general information on Oyster visit www.tfl.gov.uk/oyster. If you are unable to find the information you require, you can contact the Oyster Helpdesk on 0845 330 9876.

    Travel Without a Zip card
    Under 16s can buy an Off-Peak Day Travelcard for £2 without the need for a photocard (no form of identification is required and they can be purchased from a ticket machine); for Under 16s travelling with a valid adult-rate Travelcard holder, the Off-Peak Day Travelcard costs just £1. This allows travel on bus, Tube, tram, DLR, London Overground and National Rail services within Zones 1-6, from 9.30am Monday to Friday and all day at weekends and on public holidays.
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    16-17 year olds
    All 16-17 year olds (whether London residents or not) can get a 16+ Oyster photocard that will allow them to travel at half the adult rate on buses, trams, Tube, DLR and London Overground. In addition, 16-18 year olds in qualifying full-time education, who live in a London borough, are eligible for free bus and tram travel with a 16+ Oyster photocard. (Qualifying full-time education means a minimum of 12 hours of guided learning per week, for a minimum of ten weeks, on further education courses such as A-levels (AS/A2), NVQ level 3 and the International Baccalaureate. Your school or college will be able to tell you whether your course qualifies.)

    Further details are available at www.tfl.gov.uk/tickets/faresandtickets/1018.aspx


    How apply for free travel

    If you live in London
    If you live in London, you should apply for an 11-15 or 16+ Oyster photocard at your local Post Office. If it is your first Under 16s or 16+ Oyster photocard, or you are a 16+ applicant renewing your free travel concession, there is no fee. The card will be sent to the address given in your application within two weeks. If the card is lost, stolen or damaged, a replacement will cost £10 and can be obtained online at www.tfl.gov.uk/photocard or by contacting the Oyster helpline (0845 0170 330).

    Young people wishing to benefit from free bus and tram travel need to re-apply at the Post Office at the start of each academic year. Applications for 16+ travel concession can be made at Post Offices from Sept 1 to June 30. Applications can be processed outside this time by contacting the Oyster helpline: 0845 330 9876.

    Visitors to London
    If you are planning a visit to London, you can apply for your Oyster photocard online at www.tfl.gov.uk/photocard, and collect it at a Travel Information Centre (www.tfl.gov.uk/tickets/wheretobuytickets/travelinformationcentres/1086.aspx) when you arrive. You need to apply at least three weeks prior to your visit. Further options are available for groups (see www.tfl.gov.uk/tickets/faresandtickets/oneand3daytickets/2906.aspx).

    18+
    If you are older and coming to London to study, you may be eligible for the 18+ Oyster photocard scheme for students in full-time education. This scheme gives a 30 per cent discount on Travelcards and Bus Pass season tickets. Further information is available at: www.tfl.gov.uk/photocard

    5-10 Oyster photocards
    Parents may choose to obtain a 5-10 Oyster photocard for their child for various reasons: so that their child can travel free with an older sibling; to avoid having to ask a member of staff to let them through the gate; to purchase and use Travelcard season tickets on Oyster for use on National Rail services in London; because their child looks older (ie over 11).

    5-10 Oyster photocard application forms are available at the Post Office. You can apply once your child is five. Once they are 10 years 11 months, they should apply instead for the 11-15 Oyster photocard. Applications are submitted at the Post Office in exactly the same way as for a 11-15 Oyster photocard.

    Visitors from outside London can apply online at www.tfl.gov.uk/photocard to order a card for collection at a Travel Information Centre. They must apply a minimum of three weeks in advance. Replacements for lost or stolen cards are obtained at www.tfl.gov.uk/photocard or by calling 0845 0170 330 (a £10 fee is payable for duplicates).

    What you need to take when you apply for a photocard
    1. A completed application form.

    2. A full-face passport photo.

    3. Proof of age (valid passport/ID card from a European Economic Area/birth certificate).

    4. Applicants for a 16+ Oyster photocard who are applying for free bus and tram travel also need a document that proves their address (it must bear the applicant’s name and address or the name of the applicant’s parent or guardian and the applicant’s address – eg, a recent utility bill, a council tax bill or a driving licence; mobile phone bills are not accepted).

    Who needs a signature from their school?

    For a 16+ Oyster photocard, the form requires the signature and official stamp of the applicant’s school or college.

    For an 11-15 Oyster photocard, a school signature is only required if the applicant does not have a birth certificate or passport to prove their age.

    Who needs to go to the Post Office?
    Anyone can submit the application, whether for a 5-10, 11-15 or 16+ Oyster photocard.

  • Add your comment to this feature

116 comments

  1. Posted by Mr Patel on 06 Oct 2011 14:45

    My son 16+ applied since long, but there is no response OR no-reply on telephone 0845 331 9872,we lost too-much money,no-response by an E-mail,any-one has any idea to contact photocard, except E-mail OR telephone?How to contact them/photocard office?

  2. Posted by Pat Clarke on 03 Oct 2011 17:57

    There is a delay as the postal workers are on strike.

  3. Posted by lloyd on 23 Sep 2011 16:30

    my son hasnt got his yet

  4. Posted by JFM on 31 Aug 2011 15:42

    Can anyone please tell me what size the photo is supposed to be that you upload? Thanks.

  5. Posted by sonia on 14 Aug 2011 17:39

    how to apply for my oyster card?****

  6. Posted by powerpuffy on 10 Jun 2011 15:58

    My 11 year daughter is waiting for her oyster to arrive, she is going to be catching a tram with her friends, will she need to pay a fare?

  7. Posted by helen on 20 Apr 2011 01:12

    Son who is 11 years old was wrongly accused of swearing and jumping on bus by tfl officer and my son says it was not him. Pass suspended for a year ! Got report from TFL which totally that got son's height and description wrong now trying to fight to clear his name and get back his pass back . So unfair as appeal as been turned down twice.

  8. Posted by namzi_123badgirl on 14 Mar 2011 16:09

    shaun catlin is wright dis flippin london has no commen sense if we r free why do we have to pay 10 pounds for the form dats disgustin.my daghter spend dat ten pounds on herself .

  9. Posted by damien on 09 Mar 2011 21:02

    i think that instead of all of these parents in the world paying for their children to get on the train the presedent should pay for this for us or even post offices or maybe even the queen or someone who has got a lot of money not like us.................

  10. Posted by khalil on 03 Mar 2011 17:05

    i have a 11-15years old oyster card and it suddenly stopped working because there was ink all over the card

  11. Posted by Kelly on 23 Feb 2011 15:44

    My 15yr old daughter had her Zip card taken off her by a bus driver yesterday because she did not look like the girl in the photo. The card was issued when she was 11, so what teen girl would look exactly the same!!! Anyway he took it off her leaving her stranded in a place she was not sure of with no money. He told her she coudl get on another bus and get a unpaid ticket. She tried this and was told by the next driver no because he had none. Her father ended up leaving work early to pick her up. We are furious because she was left in a potentially dangerous situation. Surley that can not be right to leave a child with no means of getting home????

  12. Posted by crystal on 20 Jan 2011 20:10

    i lost my purse with my zip card in it what shall i do

  13. Posted by Sharday on 03 Jan 2011 20:46

    I think that all kid should go free does not matter how old you are

  14. Posted by Belinda on 15 Dec 2010 12:04

    my 13 year old daughter forgot her purse with her oyster card in the bus. Do we have to report it;
    1. she needs a replacement and 2. someone is probably travelling free with her card?

  15. Posted by mrs shah on 27 Nov 2010 20:55

    I want toapply fr a duplicatr zip card for an 15year child who can I apply

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