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  • Kids fares and Oyster cards on London Transport

  • By Time Out editors

  • There is a range of concessions available to young people travelling around London. With different arrangements for different ages and methods of travel, they can be difficult to get your head around, so – with the help of Transport for London – we’ve set out to clarify exactly what’s on offer and what you need to do to get it

  • Under 11s
    Under 11s can travel free on buses and trams at all times. They can also travel free on the Tube, DLR and London Overground, if accompanied by an adult with a valid ticket, pass or Oyster card.

    Under 16s
    Young people who are under 16 can get an 11-15 Zip Oyster photocard that will allow them to travel free on buses and trams, pay half the adult rate on the Tube, DLR and London Overground and buy half-price Travelcard season tickets. The Oyster daily price cap means that they can travel all day on services where ‘pay as you go’ is available for a maximum cost of £1. Their 11-15 Oyster photocard will expire on Sept 30 following the end of the academic year in which they turn 16.

    For further information on this scheme visit www.tfl.gov.uk/tickets/faresandtickets/1020.aspx

    For general information on Oyster visit www.tfl.gov.uk/oyster. If you are unable to find the information you require, you can contact the Oyster Helpdesk on 0845 330 9876.

    Travel Without a Zip card
    Under 16s can buy an Off-Peak Day Travelcard for £2 without the need for a photocard (no form of identification is required and they can be purchased from a ticket machine); for Under 16s travelling with a valid adult-rate Travelcard holder, the Off-Peak Day Travelcard costs just £1. This allows travel on bus, Tube, tram, DLR, London Overground and National Rail services within Zones 1-6, from 9.30am Monday to Friday and all day at weekends and on public holidays.
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    16-17 year olds
    All 16-17 year olds (whether London residents or not) can get a 16+ Oyster photocard that will allow them to travel at half the adult rate on buses, trams, Tube, DLR and London Overground. In addition, 16-18 year olds in qualifying full-time education, who live in a London borough, are eligible for free bus and tram travel with a 16+ Oyster photocard. (Qualifying full-time education means a minimum of 12 hours of guided learning per week, for a minimum of ten weeks, on further education courses such as A-levels (AS/A2), NVQ level 3 and the International Baccalaureate. Your school or college will be able to tell you whether your course qualifies.)

    Further details are available at www.tfl.gov.uk/tickets/faresandtickets/1018.aspx


    How apply for free travel

    If you live in London
    If you live in London, you should apply for an 11-15 or 16+ Oyster photocard at your local Post Office. If it is your first Under 16s or 16+ Oyster photocard, or you are a 16+ applicant renewing your free travel concession, there is no fee. The card will be sent to the address given in your application within two weeks. If the card is lost, stolen or damaged, a replacement will cost £10 and can be obtained online at www.tfl.gov.uk/photocard or by contacting the Oyster helpline (0845 0170 330).

    Young people wishing to benefit from free bus and tram travel need to re-apply at the Post Office at the start of each academic year. Applications for 16+ travel concession can be made at Post Offices from Sept 1 to June 30. Applications can be processed outside this time by contacting the Oyster helpline: 0845 330 9876.

    Visitors to London
    If you are planning a visit to London, you can apply for your Oyster photocard online at www.tfl.gov.uk/photocard, and collect it at a Travel Information Centre (www.tfl.gov.uk/tickets/wheretobuytickets/travelinformationcentres/1086.aspx) when you arrive. You need to apply at least three weeks prior to your visit. Further options are available for groups (see www.tfl.gov.uk/tickets/faresandtickets/oneand3daytickets/2906.aspx).

    18+
    If you are older and coming to London to study, you may be eligible for the 18+ Oyster photocard scheme for students in full-time education. This scheme gives a 30 per cent discount on Travelcards and Bus Pass season tickets. Further information is available at: www.tfl.gov.uk/tickets/faresandtickets/1014.aspx

    5-10 Oyster photocards
    Parents may choose to obtain a 5-10 Oyster photocard for their child for various reasons: so that their child can travel free with an older sibling; to avoid having to ask a member of staff to let them through the gate; to purchase and use Travelcard season tickets on Oyster for use on National Rail services in London; because their child looks older (ie over 11).

    5-10 Oyster photocard application forms are available at the Post Office. You can apply once your child is five. Once they are 10 years 11 months, they should apply instead for the 11-15 Oyster photocard. Applications are submitted at the Post Office in exactly the same way as for a 11-15 Oyster photocard.

    Visitors from outside London can apply online at www.tfl.gov.uk/photocard to order a card for collection at a Travel Information Centre. They must apply a minimum of three weeks in advance. Replacements for lost or stolen cards are obtained at www.tfl.gov.uk/photocard or by calling 0845 0170 330 (a £10 fee is payable for duplicates).

    What you need to take when you apply for a photocard
    1. A completed application form.

    2. A full-face passport photo.

    3. Proof of age (valid passport/ID card from a European Economic Area/birth certificate).

    4. Applicants for a 16+ Oyster photocard who are applying for free bus and tram travel also need a document that proves their address (it must bear the applicant’s name and address or the name of the applicant’s parent or guardian and the applicant’s address – eg, a recent utility bill, a council tax bill or a driving licence; mobile phone bills are not accepted).

    Who needs a signature from their school?

    For a 16+ Oyster photocard, the form requires the signature and official stamp of the applicant’s school or college.

    For an 11-15 Oyster photocard, a school signature is only required if the applicant does not have a birth certificate or passport to prove their age.

    Who needs to go to the Post Office?
    Anyone can submit the application, whether for a 5-10, 11-15 or 16+ Oyster photocard.

  • Add your comment to this feature

77 comments

  1. Posted by Caroline Lawless on 23 Jun 2009 09:42

    My 15 year old daughters oyster card is not swiping so she is having trouble getting on the buses. As she has not lost it is she entitiled to a free replacement?

  2. Posted by salma on 27 May 2009 17:33

    so fukin annoyin man plz stop dis oyster thing quiker da beta

  3. Posted by ll on 26 May 2009 12:30

    my oyser wold not come in 2 weeks and every day i cary to look at the post

  4. Posted by john on 23 May 2009 10:12

    i have lost my 16-18 card and cannot find my refrance number what can i do to get another one help me!

  5. Posted by paige neal on 21 May 2009 16:20

    well i was on da bus and it dnt stop working till 1300 and as i went to get on iv pusshed it on the thing you put it on and it wasent working and now they wont let me on da bus and i have to pay 10 for a new wen i have 1 but the light goes red 4 sum reason and i have to wait ages to get 11

  6. Posted by Jane Wilson on 05 May 2009 11:51

    Why does my sons Zip oyster card always stop working after he has paid and travelled on the tube. How can we make it valid again for the bus/trams.

  7. Posted by narges on 18 Apr 2009 15:38

    i have lost my zip card and i cant exactly find it!
    i dont know my digit numbers and i need help from someone!
    please please help me!

  8. Posted by Clay-Anne on 18 Apr 2009 14:06

    Hi, well i used my oyster card(11-15) on 2 buses when i was out with my friend and i was coming home on the bus and it stopped working it didnt beep when i touched it on the bus.
    I wanted to know can i get a new one before monday 20th april 2009 because i need my oyster for school.

  9. Posted by malcolm on 09 Apr 2009 21:52

    any one know how i would get a replacement oyster for my son he has just lost it

  10. Posted by Salman on 07 Apr 2009 14:26

    Hi i have lost my zip card but i am not sure were i just want to know if anyone is using it if they are i want to cancel the card if not i am oing to try to find it at home. i have me 011033318930

  11. Posted by charlotte on 26 Mar 2009 19:48

    FREE REPLACEMENT
    CALL THE NUMBER ON THE 11-15 ZIP HELPLINE PAGE THING ON THE TFL WEBSITE
    SPEAK TO THE PERSON AND SAY IT HAS STOPPED WORKING AND IT ISNT DAMAGED THEY SEND A REPLACEMENT WHICH YOU GET IN 3-5 DAYS
    THEY ALSO REPAY ANY TRAVEL COST FOR THE CHILD WHEN YOU SEND THEM TICKETS BUT FOR THIS YOU MUST HAVE THE OLD OYSTER CARD

  12. Posted by canh on 26 Mar 2009 17:11

    please send for me a 16+ Oyster photocard

  13. Posted by Cathy Moore on 24 Mar 2009 12:57

    My son's Oyster Card was stolen at school recently and despite carrying a signed and dated note from the school, several drivers refused him entry. I have written letters of complaint to Transport for London and the local bus depots concerned. If this happens to your child I would encourage you to write and complain too. We must prevent children being potentially stranded as the streets are not safe nowadays!!

  14. Posted by mark on 19 Mar 2009 18:14

    My oyster card got stolen and I don't know the 12 digit number ethier.

  15. Posted by sam on 17 Mar 2009 18:45

    What if u lose ur oyster, y do u have to wait for it to expire before you can applie for another. i dnt think it should be like that. i think this oyster system is stupid at i think the fair for children should go back to 40p.

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