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  • Kids fares and Oyster cards on London Transport

  • By Time Out editors

  • There is a range of concessions available to young people travelling around London. With different arrangements for different ages and methods of travel, they can be difficult to get your head around, so – with the help of Transport for London – we’ve set out to clarify exactly what’s on offer and what you need to do to get it

  • Under 11s
    Under 11s can travel free on buses and trams at all times. They can also travel free on the Tube, DLR and London Overground, if accompanied by an adult with a valid ticket, pass or Oyster card.

    Under 16s
    Young people who are under 16 can get an 11-15 Zip Oyster photocard that will allow them to travel free on buses and trams, pay half the adult rate on the Tube, DLR and London Overground and buy half-price Travelcard season tickets. The Oyster daily price cap means that they can travel all day on services where ‘pay as you go’ is available for a maximum cost of £1. Their 11-15 Oyster photocard will expire on Sept 30 following the end of the academic year in which they turn 16.

    For further information on this scheme visit www.tfl.gov.uk/tickets/faresandtickets/1020.aspx

    For general information on Oyster visit www.tfl.gov.uk/oyster. If you are unable to find the information you require, you can contact the Oyster Helpdesk on 0845 330 9876.

    Travel Without a Zip card
    Under 16s can buy an Off-Peak Day Travelcard for £2 without the need for a photocard (no form of identification is required and they can be purchased from a ticket machine); for Under 16s travelling with a valid adult-rate Travelcard holder, the Off-Peak Day Travelcard costs just £1. This allows travel on bus, Tube, tram, DLR, London Overground and National Rail services within Zones 1-6, from 9.30am Monday to Friday and all day at weekends and on public holidays.
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    16-17 year olds
    All 16-17 year olds (whether London residents or not) can get a 16+ Oyster photocard that will allow them to travel at half the adult rate on buses, trams, Tube, DLR and London Overground. In addition, 16-18 year olds in qualifying full-time education, who live in a London borough, are eligible for free bus and tram travel with a 16+ Oyster photocard. (Qualifying full-time education means a minimum of 12 hours of guided learning per week, for a minimum of ten weeks, on further education courses such as A-levels (AS/A2), NVQ level 3 and the International Baccalaureate. Your school or college will be able to tell you whether your course qualifies.)

    Further details are available at www.tfl.gov.uk/tickets/faresandtickets/1018.aspx


    How apply for free travel

    If you live in London
    If you live in London, you should apply for an 11-15 or 16+ Oyster photocard at your local Post Office. If it is your first Under 16s or 16+ Oyster photocard, or you are a 16+ applicant renewing your free travel concession, there is no fee. The card will be sent to the address given in your application within two weeks. If the card is lost, stolen or damaged, a replacement will cost £10 and can be obtained online at www.tfl.gov.uk/photocard or by contacting the Oyster helpline (0845 0170 330).

    Young people wishing to benefit from free bus and tram travel need to re-apply at the Post Office at the start of each academic year. Applications for 16+ travel concession can be made at Post Offices from Sept 1 to June 30. Applications can be processed outside this time by contacting the Oyster helpline: 0845 330 9876.

    Visitors to London
    If you are planning a visit to London, you can apply for your Oyster photocard online at www.tfl.gov.uk/photocard, and collect it at a Travel Information Centre (www.tfl.gov.uk/tickets/wheretobuytickets/travelinformationcentres/1086.aspx) when you arrive. You need to apply at least three weeks prior to your visit. Further options are available for groups (see www.tfl.gov.uk/tickets/faresandtickets/oneand3daytickets/2906.aspx).

    18+
    If you are older and coming to London to study, you may be eligible for the 18+ Oyster photocard scheme for students in full-time education. This scheme gives a 30 per cent discount on Travelcards and Bus Pass season tickets. Further information is available at: www.tfl.gov.uk/tickets/faresandtickets/1014.aspx

    5-10 Oyster photocards
    Parents may choose to obtain a 5-10 Oyster photocard for their child for various reasons: so that their child can travel free with an older sibling; to avoid having to ask a member of staff to let them through the gate; to purchase and use Travelcard season tickets on Oyster for use on National Rail services in London; because their child looks older (ie over 11).

    5-10 Oyster photocard application forms are available at the Post Office. You can apply once your child is five. Once they are 10 years 11 months, they should apply instead for the 11-15 Oyster photocard. Applications are submitted at the Post Office in exactly the same way as for a 11-15 Oyster photocard.

    Visitors from outside London can apply online at www.tfl.gov.uk/photocard to order a card for collection at a Travel Information Centre. They must apply a minimum of three weeks in advance. Replacements for lost or stolen cards are obtained at www.tfl.gov.uk/photocard or by calling 0845 0170 330 (a £10 fee is payable for duplicates).

    What you need to take when you apply for a photocard
    1. A completed application form.

    2. A full-face passport photo.

    3. Proof of age (valid passport/ID card from a European Economic Area/birth certificate).

    4. Applicants for a 16+ Oyster photocard who are applying for free bus and tram travel also need a document that proves their address (it must bear the applicant’s name and address or the name of the applicant’s parent or guardian and the applicant’s address – eg, a recent utility bill, a council tax bill or a driving licence; mobile phone bills are not accepted).

    Who needs a signature from their school?

    For a 16+ Oyster photocard, the form requires the signature and official stamp of the applicant’s school or college.

    For an 11-15 Oyster photocard, a school signature is only required if the applicant does not have a birth certificate or passport to prove their age.

    Who needs to go to the Post Office?
    Anyone can submit the application, whether for a 5-10, 11-15 or 16+ Oyster photocard.

  • Add your comment to this feature

77 comments

  1. Posted by liam on 09 Mar 2009 21:09

    hi i have lost my oyster card and when i lost it before i had to pay £10 for a new one but a friend of mine told me that you dont have to pay for one so i am stuck and do not know what to do.

  2. Posted by Richard on 08 Mar 2009 08:11

    Hi I have lost my 11-15 zip card how do i get a new one and do i have to pay a fee

  3. Posted by criselda on 06 Mar 2009 23:08

    My daughter's oyster card (11-!5) stop working today. Expiry date is 30 Spt.2012. What do we do next as she uses two buses to get to secondary school. 12 digit no. is 0110088256 24.
    Please advice.

  4. Posted by Transport for London on 20 Feb 2009 10:54

    Further information about Oyster can be found at: www.tfl.gov.uk/oyster
    If you are unable to find the information you require or need help, please contact the Oyster Helpdesk on 0845 330 9876.

  5. Posted by Vayana Skabrin on 19 Feb 2009 14:44

    Hi, my name's Vayana Skabrin and im 12 years old. I have an oyster card but The problem is that my oyster is not ZiP which results to drivers not letting me go on the bus. When I go in, i show my oyster which is the older version but stil valid, and the drivers say that i have to click it on. But they don't understand that i have the older version. And now i applyed for a new one which is ZIP, and they are making me pay £10 as i already have a valid one. Until i get my zip card, what should i do, pay on the busses?

  6. Posted by hamzah on 01 Feb 2009 19:42

    i need a from

  7. Posted by V F Melville on 29 Jan 2009 18:19

    My child's oyster card was stolen at school. The next day she took the initial oyster card receipt onto the bus - but even with this evidence she was refused travel on the bus. My daughter is 11 - how many 11 year olds are 17 year olds in disguise trying to get a freebie on the bus???? It seems there are more inititives to stop TFL being ripped off rather than ensuring the safety of our children. This world we live in needs to worry less about profit and more about people.

  8. Posted by Svajunasw on 25 Jan 2009 15:50

    i am 11 years old and i have lost my oyster card on a bus and i dont have the 12 digit number what can i do to get a new one

  9. Posted by bee on 24 Jan 2009 19:55

    I think who ever invented the oyster card for 11-15 has cleverly thought about these oyster cards, how many 11 year olds are scatty and carefree ? of course when they loose or have it stolen a fee of £10 is payable to get a replacement my daughter has lost it twice now and im sure many other parents have had the same experience. I have made her pay it out of her pocket money but none the less i think it is totally unfair post a comment if your child has lost theres and im sure a huge amount of money is being collected by the TFL.

  10. Posted by max on 24 Jan 2009 16:58

    I have 11-15 oyster card and is not working what do i do ?

  11. Posted by kieran brain on 24 Jan 2009 10:01

    hi im 12 i have recently got my free zip oyster card stolen/lost at school i have to get the bus home everyday from school i have tried everything to get a new one but i just dont know what to do so if anyone could please help me i would be most thankfull
    from kieran :)

  12. Posted by Carter on 20 Jan 2009 12:54

    my oyster card doesn't work on busses any longer, can you explain and can i still use it on the tube? its 11-15

  13. Posted by sammm on 13 Jan 2009 22:55

    my sister has lost her oster card she doesnt knw the number neither do i she has a 11-15 year old oster card where else can i do it because i cant do it online with out the number. And the help line confuses me what shall i do

  14. Posted by mahrukh on 02 Jan 2009 17:07

    i lost my 11-16 oyster a week ago.i don't know the code as well.and i need 1 in 2 days 4 school.do i hav 2 get a travel card

  15. Posted by Tiffany on 30 Dec 2008 14:30

    please help, what is the differnece between a oyster photocard and a zip oyster and a normal oyster card? i am 10 and i want a oyster card what shall i do? thanks xxxxxxxx

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