Dollar Grills & Martinis

Absent staff, food was ready quickly but left until it was very cold.

Always a winner. In the top 5 best burgers of London.

I am just in love with this place- great burgers, great cocktails, great atmosphere, friendly and attentive waitress. Perfect.

Stupidly, this was the 2nd time I'd come to Dollar... but as friends had organised it I decided to give it a second chance. But sadly the experience was exactly the same as before. We were made to wait ridiculously long times for both our drinks and food. When we asked if the drinks would be long (after patiently waiting a very long time), we were told by the waiter we'd have to be more patient as there weren't many members of staff working! When the drinks finally did come not all turned up, then when the food came there were a couple of wrong orders there too. The food itself tasted nice enough, but portions were tiny, and non of our requests as to how well done the meat would be cooked had been followed. I never, never usually complain and am happy to put up with a few mishaps but this place is truly awful and felt compelled to share my experiences. Couldn't recommend to anyone unfortunately.

I am a regular at dollar after an unforgettable first experience there last year. I'd like to say I've tried more of the menu but the burgers get me every time - I have actually dreamt about those burgers! Delicious toppings, generous portions, perfect cocktails and in my experience i've always had helpful and professional staff. Have recommended to all my friends.

Without exaggeration the worst restaurant experience of my life. It was my birthday, we'd waited a long time for meagre portions of forgettable food. The waiter came over to complain that we had not left a tip and that it was mandatory. He patronisingly bent his knees to address me and asked if I had ever worked as a waitress before. He even came over and brought the menu to show me the gratuity note, which in fact stated the opposite of what he was trying to argue. I asked to speak to the manager, he said he was the manager (he was NOT the manager). We paid our bill and left, a female waitress ran after us onto the street to apologise for her colleague's behaviour, apparently he does that a lot. So, there you go. I rarely write reviews and I have many a positive tale to tell about London restaurants, and yes, I tip generously when deserved. But Dollar, Grills and Martinis? I wouldn't return there if you paid me.

We went to Dollar Grills after planning a trip to the area and a friend had seen it on online and like the look of the place. We walked past Caravan on the way and were amazed at how packed it was. Being a rainy day we were keen to get inside and hoped our restaurant wasn't similarly packed. No need to worry, it wasn't. In fact, we were literally the only people there. We soon discovered why... We came inside and waited. And waited,. Eventually someone came out from the back and showed us to our seats. We asked the waiter if we could order cocktails and he audibly sighed before leaving to get us a cocktails menu. Then we ordered some drinks. Then we sat and waited. And waited. We looked around hoping to order our food as the drinks were taking so long. We debated leaving. Then some more people came in. Out from the back comes a waitress. She ignores ourhopeful glances and seats the new people, before taking their order and disappearing out the back again. We make plans to leave but we spy our waiter out the back carefully wrapping napkins around our drinks and fiddling with garnishes. So we stay and he brings our drinks. When he plonks them down and goes to leave I say 'We're ready to order now', and he literally says 'Yeah I know' and walks off. He comes back not long after but by then we're almost finding it funny. We order the food and my friend asks what's in the burger. 'They're all beef' he sneers at us. Um... except for you know, the chicken and vegetarian burgers. Or the sliders. But hey, we don't know what to expect because obviously we've never been here before and won't be coming back again. The food - really nice. Sliders were interesting and tasty. Burgers were thick juicy and fresh (though they come with onions which didn't appear to be on the menu). Chips were a bit average but hardly neccessary after being filled up by burger. The drinks, when they arrived were also tasty though we were never offered replacements or recommended which ones we might like. The value was also okay. I think it worked out about £30 for a meal plus a cocktail. Not fantastic but not breaking the bank either. It was just a massively disappointing experience from a service experience. There are loads of cool restaurants in London and you don't have to put up with being treated like second-class citizens. The toilets were also annoying being both male / female, dark and dingy, and having mirrors positioned at crotch height (not really how you want to be looking at yourself). I'm not sure what the target- market was here but judging by how we were treated, it wasn't us. And by the looks of the completely empty restaurant on a Saturday afternoon - it's probably not you either.

Our burgers were not cooked properly (some not according to the order, others cold!) When asked how our food was we gave honest feedback - which wasn't well received. The waiter had a terrible attitude and made the experience (that was already pretty dire) ten times worse.