Amongst all the cafes in London, The Grocer is at the bottom of the list. Never in my life have I been so many times to a place, hoping that it would improve, to just experience a consistently bad and charmless service with an unwelcoming and unfriendly atmosphere. No smiles, no hellos or thank yous, and most of all, no apologies whatsoever for all that this place fails to offer. The staff don't know where they are, nor the names of the produce or what's on the menu, they don't seem have any interest in their job, the shop or their customers. No matter how clearly you have said you want toasts, or a soup, the bread will come untoasted without a knife or butter, and they will tell you that they have no more soup because the stuff rush to get rid of the soups very early so it is one less thing to serve. The coffee saucer will come swimming in coffee and the cup all spilt, and only if you complain they may clear the coffee from the saucer but will bring the same dirty cup. There are also none of the usual amenities that one would expect to find in a London cafe such as wifi and respect for the needs of the customers. If you ask for anything the answer is generally no. Please please go away from Kings's Road so the space can be taken by professional people who know what they are doing and how to please their customers. The neighbors of Chelsea and Battersea would truly appreciate this gesture.
Grocer on King's
Time Out rating:
Time Out says
Posted: Mon Nov 28 2011
Temptingly packaged prepared foods, choice grocery items and gorgeous bakes line the walls of this deli-cum-café. Design is sleek and functional and the ‘menu’ is limited to what can be toasted or plated – salads, sandwiches, pizzas and cakes, which you select from the shop.
A tuna niçoise salad, presented on a pretty flower plate, featured high-quality ingredients and showed a refreshing lightness of touch for something that, only minutes before, had been sitting on a shelf in a plastic container. This is not the location for a leisurely lunch, but the Grocer does provide a welcome haven in the middle of a shopping trip. And whatever standard of cook you may be, it’s hard to leave the shop without a little package to take home.
Grocer on King's 184A King's Road