Hakkasan Mayfair

Restaurants

Restaurants and cafés

17 Bruton Street

  • Expensive
HakkasanMayfair-72.jpg

Time Out rating:

<strong>Rating: </strong>3/5

User ratings:

<strong>Rating: </strong>2/5
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Comments & ratings

Rated as: 2/5 (5 ratings)
  • I was very disappointed with my first visit to Hakkasan, Mayfair. We came to the restaurant to celebrate a special occasion and the occasion was dampened by the rude and indifferent waiting staff. I felt they were in a hurry for us to leave our table, they would quickly remove empty dishes we were eating from when guests at the table were still eating. I mentioned this to the waiting staff and I was told this was restaurant policy. I felt my comment was completely ignored. A guest at the table received her desert in a glass with a broken hole. When this was mentioned to the manager he did not seem very concerned even thought the fellow guest may have eaten small fragments of glass in her dessert. Then we were told to hurry and vacate the table. I will not be returning to this establishment again. They are more interested in filling their pockets and having customers through the door than ensuring that their customers have a good eating experience.

    JC Sun Sep 30 2012
    Rated as: 2/5
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  • I agree with the other reviews. The food is excellent .. staff revolting .. yes THAT BAD! I have never been looked down on like that by anyone .. dreadful - I got the inkling that the feeling of utter disdain filtered down from the management .. that many miserable people could not have accidentally ended up working in the same restaurant. They won't be flavour of the month for long .. over rated, over priced .. and very nearly over ... period. There is no way I'd go back ...I'd take standard,tasty pub grub, happy, helpful staff and a glass of wine over this jumped up pretentious 'hole' anyday! Merry Christmas!

    Mopsy Fri Dec 23 2011
    Rated as: 2/5
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  • Cocktails and dim sum really lovely, everything else - service, food, setting - decidedly average and ludicrously expensive. Far better places to go in London. Best avoided

    Greg Mon Dec 19 2011
    Rated as: 2/5
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  • utter pomposity and hassle of booking a reservation has totally put me off - they are more interested in their own posturing than in recognising that we are the customers - this is a trend I deplore in these full-of-themselves places. after booking us in, and 2 re-confirmations!! because their commerical pocket may be hit if we are either late or don't turn up - they insist at precisely two hours in, they will take us off the table - it is not a place to go with friends for a wonderful leisurely time except if you want to impress them with your deep pockets. most uncouth. don't go.

    Leslie Gardner Sat Dec 3 2011
    Rated as: 1/5
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  • Over priced and service is poor. Food is the average.don't go unless you are a fool.

    Frank Sat Aug 13 2011
    Rated as: 1/5
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