Il Bacio

The take away service is very poor. Terrible phone service. Arrogant. Up themselves. And.. Not great pizza when you get it. I have over a 7 year period ordered and sat in the restaurant . It's been patchy over the years but ... I will not order from this place again. They think they are so better than they are. What they must realise is that new places are great and can no longer rest on poor delivery.

Me and friends ate there today- Calzone was horrible, ham was undercooked Steak was 90% fat, they got my order wrong and didn't have any salad dressing! I had to go buy some from the newsagent King prawns tasted old and were over cooked. Most of all was very over priced No one asked of the meal was ok even though Plates were barely touched. No offer of coffee Or desert. Service was crap. Overall crap. Wouldn't recommend or return.

Been there and have to say not impressed by food or service....and when a friend of mine told me that they even keep tips which should be for the staff..... never will go back again!!!! Absolutely disappointed.

Im italian myself and i have to say that my first and last visit to this place was very disappointing. Without getting in too many details, I have to say that the good was just average and the service was just unbelievably awful!!! A good advise: avoid it!

The delivery order we had from Il bacio was absolutely disgusting - we threw it away and made eggs for dinner, it was that horrible. Couldn't get through to the restaurant to tell them what a bad job they'd done either. Pizza arrived cold, our ravioli was 6 pieces of supermarket pasta in oil with a couple of tomatoes and our salad was hot. It's a shame as there are now a number of good Italian/Sardinian places opening up in the area and if they continue at the level of quality they are they are really going to start losing customers. We wont be ordering from or going there again.

I'm Italian myself and I would say, without going too much through details, that it's the proof that if you have an Italian name and you are in a nice area doesn't really matter about the quality of food you serve or the service you provide. Both very disappointing, especially the second one. It was packed of people and I really don't get why! They also charged us an extra beer on the bill! Definitely to avoid!

Went to Il Bacio as was walking around in Stoke with my girlfriend looking for a place to eat. We have tried Datte Focco (very nice) so thought that we'd give this one a go. What a disappointment !!! We have voted this the second worst service ever experienced (we both worked in hospitality). The manager/owner seemed ok but the waiter was dreadful. We had just sit down and they gave us a menu, less than a minute later, we were asked what we wanted to order even though we were still looking at the menu, when we said that we hadn't finished looking, the waiter asked us quite aggressively what we wanted to drink. Anyway, as was starving, went for the veal (nice but not very big portion), should have gone for pizza, they looked nice and copious. The wine was descent for basic Italian wine. As soon as my girlfriend put her fork down, they took the plate away from her ! Desert was acceptable. The waiter kept looking outside with a body language describing someone on the verge of suicide. Nice... Have to say that it's quite surprising this place has survived as there are a lot of friendly places to eat at in the area !

I just ordered from here over the phone and i just had to write a review because i have never experienced such awful service!! the man on the phone was yelling at my for ordering a damn pizza! so so so rude i called back to cancel my order.

I've been here three times and had a brilliant time and really enjoyed the food immensely. My favourite is the 'Stokie' pizza which has a mouth watering combination of spicy pepperoni, blue cheese and chillis. The staff treated me and my friends with friendliness and were very fast to bring food and recommended dishes. There's a nice atmosphere with small vases with flowers and pictures on the walls. The food was good value for money, and the wine not too expensive either. The special board also looked nice, but haven't tried anything from it so far. I have just booked this place for my birthday, and I'm sure I'll have a great time. I really don't understand why this place has such terrible reviews, it seems like it's a different place.

if there was no star rating thats what I would have given them, they call this a pizza joint? i dont think so. Try Datte fuoco or even better trattoria sapori they do great pizza