Maedah Grill

THE WORST CUSTOMER SERVICE EVER AND MAJOR ATTITUDE PROBLEM SPECIALLY THE MANAGER REMEMBER CUSTOMER IS ALWAYS RIGHT YOU SHOULD MAKE THE CUSTOMER HAPPY REGARDLESS. So about my experience which I had yesterday evening we booked a table for 7 of us at 9pm once we got there we waited a few minutes fir the waiter to show us to our table. After that we all sat down looked through the menu once we were ready to order we called the waiter over and placed our orders we ordered 3 chicken steaks one lamb steak and other stuff as well. Not long after we ordered we got our starters which was nice and then we got our drinks but one was the wrong one so they changed as I said we didn’t order that but they did try and leave on the table and force saying that we ordered it but then again they did change. After that we all got our food but one person didn’t one of the waiters came and said after everyone got the food that the lamb steak is not available which was not nice at least let us know when they took the order after that she had to order something else which by the time her food came everyone was finished and so she couldn’t enjoy her food with everyone and she didn’t even finish her food as we all needed to be some where. Ok at the time of payment we put a complaint forward to the waiter who served us we told him that we want a discount as we was not happy with the service at all and the person who didn’t even finish eating her food which came so late the only answer he gave us was we can give u a 5% discount if we pay cash but that’s not a discount for the bad service as they offer to all customer which spend over £50 and pay full bill in cash we told him listen our bill is £122.95 we will give you £110 as because of the customer service and the customer was not satisfied with the service. He still rejected so we told him to call the manager he came out he didn’t even have a smile on his face we told him what the problem was he goes did she eat the food we said yes he goes then that’s ok why u complaining we told him then she didn’t finish it as it came so late and everyone has finished eating. After that we just said you have to pay regardless and its subject to availability but yes u at least need to the customer after they order check if you have it in if not come and tell them so they can order something else so the food comes together.

Best tasting turkish restaurant. Service could be better but as they are always busy its expected.

As with any type of food...opinions will always be split. I've worked in Turkey, so have experienced the cuisine first hand. I also lived a few doors down from this restaurant for over a year and ate here many times. The food at Maedah Grill is excellent. I've tried most things on the menu and it's all good. My personal recommendation would be the Special Sarma Kebab, although it very rich and I'm yet to finish one portion to myself. The Lamb Chops are very tasty as well. I would also like to note the service is very friendly as well. Try for yourself.

this resturant is not good. The reason certain people may think it is good is becuase they are not turkish (or from another country that eats a lot of grilled meats) the food is bland. Go to stoke newington and try out ay turkish resturant there and see the difference. The food was tastless and overcooked.

This has to be one of the best restaurant in London. Am shocked to see it only received 2*

We go here a lot and I think the food is very fresh and of a really high standard. The service is always excellent too. I recommend the vegetable kebabs.

I normally do not like turkish food (do to the lack of spice) but this place is amazing. Full of flavour and good quality meat. cooked to perfection. Some reviews seem to be about the wrong place. Going back on Sunday. Gonna try the 'lamb balls'.

I liked the restaurant, but whatever I ordered (i forget - they were lamb balls) was described as 'spicy', which it wasn't. It was bland. Too bad. I love turkish food. However, liked the restaurant well enough so will return and try something else

I completely disagree with the review. The food is a lot tastier than other Turkish restaurants I have eaten at. The service is always great too, the waiters are really friendly. One of my favourites!

Seriously!! How can this beautiful place get only 2*!!!! This is probably the best restaurent in the whole of east-london, with quick service, delicious food, and a calm wonderfull, alcohol free atmosphere.... Please people, go there and find out...Peace.