New Asian Tandoori Centre (Roxy)

About 5 years ago i was a student at Brunel University in Uxbridge, and used to bring my friends here on a regular basis! it was well worth the 20 minute drive! The food is great and felt like I was eating my mums food at home! On one visit, we started with Gol Gappe, only to re-order more and more portions as we loved it so much! We all had a three course meal consisting of only Gol Gappe!!! Other dishes are great too. Especially liked the Saag and Chole, and the Methi Roti! Iv tried mango lassi in every indian restaurant i got to, but Roxy's has the tastiest and u can taste the freshness! Service is good too. I like how the managers come personally to each customer and asked them if everything is ok and if they need anything else at all. Its a good buzz in the place and i can see why they are constantly busy. Only suggestion would be to make the restaurant even bigger so that more people can experience true punjabi food. I'd definately recommend this to others, as its one of my favourite restaurants in London.

My parents have been going on about this resturant since ive been little so thought I'd see what te fuss is all about. Took my mum there as a mothers day treat..lucky I had a table booked in advance the place was packed...I heard the management tell waiting customers that there may b a wait due to it being busy but they said they're ready to wait a hour if needed... And now I know why...the food was amazing! I'm not a huge fan of indian Resturant food because I think it's too oily but the food tasted very homely! The service was ok too..the management was always around to ensure smooth running. So basically loved the food n atmosphere n will b bringing my future children here too!!!!

Atrocious and appalling service or the total lack of it .. Very rude owner .. U will do good to stay away from it

Have really enjoyed our visits here. Most recent was Saturday 8 Dec. Favourite dishes are chili paneer sizzler, chole bhatura, stuffed parathas, vegetabe samosas and mango lassi. All these are certainly equal, if not better, than what you will find in North India. We are lucky to have such a gem of a place here in London. I am gald that the owners, including the 2 young sons, have stuck to the winning concept and kept the place and food honest to its origins. Oh, and service has always been friendly and welcoming.

Having been using this restaurant by my whole family since the late 1970's I have now without doubt realized that the staff are just out to rob you. Me and my wife came up from a long way there for some lunch and takeaway yesterday. 11.40am the doors were locked. 10 mins later they opened and they just would not admit that the doors were locked saying they open at 8.30. On top of that we waited 12 mins to be seen to,even though just us two customers in there, so decided to go elsewhere. Time before I was told they do NOT except card payment so I had to leave my family in there to go and find a cash machine, not easy around that area. Also remember being over charged and being served food that was just re-heated ! such a shame. Me and my whole family have washed our hands with this place after all those years. Horrible staff manners too. Going to stick with 'Mehifil' and takeaways from 'mohti mal'.

Very disappointed with the service. Took over an hour for the starters to arrive and they got the order wrong 3 times. Kids were left starving. A miserable experience. Would never go back. Food is average.

Went there yesterday. Disappointed by the lack of service considering the prices are not cheap. Ordered Karela price £4.75 and got 3 pieces. When complained said it was one short and brought the 4th piece. Did not have plain rice. How much time does one need to cook plain rice. I got the impression that they had pilav rice too much and were passing that over. Have been going there for 5 years but told the staff this is my last visit as prices are 5 star and service is 2 star

Really excellent food – every dish we had was distinctive and tasty with good portions. Restaurant let down a bit by poor service. No meet and greet on entering the restaurant; poor attention by service staff; the restaurant ran out of chicken dishes! But if you take the service side out of the equation the food is really really good.

Four of us for lunch on Sunday 17 June with high hopes- it was a terrible experience- service was terribly slow with each dish following another after 15 minutes of wait, the quality of food was very poor and the conduct of senior managers shockingly rude when we expressed our disappointment. As three reasonable decent folk with two being my guests from Delhi for vacation here -we were asked to shut up or put up because they were short staffed and 'were doint their best'. My six year old granddaughter watched it all in amazement! When asked for the credit card machine and a proper bill (to replace a till foil) so we can see what we were being charged for (as the rice never turned up nor did the glasses for water!) we were told they did not take cards - we were asked to stop asking questions and complaining and just get off site- they did not want our money!! we left shaken and very upset at such bad treatment all round. Please avoid the place if you dont want a similar experience. Shame it used to be our favourite place some time ago!!

Food was good, service OK. Staff seem lazy, plates need to be cleaned, toilets are disgusting and a big shame. They really need to invest in bringing the place up to scratch.