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Pâtisserie Valerie

St James's
Venue name: Pâtisserie Valerie
Contact:
Address: 162 Piccadilly
London
W1J 9EF

Average User Rating

2 / 5

Rating Breakdown

  • 5 star:0
  • 4 star:0
  • 3 star:0
  • 2 star:1
  • 1 star:0
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1 person listening
beth

I was very disappointed with the service that I received today. I walked in with my friend to a very hot café. We sat down and waited at least 15 minutes to be served and the table to be cleaned. When we were served I was brought peppermint tea when I asked for breakfast tea. When trying to get the waiters/waitresses' attention this was near impossible. They have obviously not been taught to look around the café in order to serve customers efficiently. It took 5 minutes to get the attention of the staff when asking for my tea-they were all busy chatting around the till area. I will not be going back again-this is the problem with having a large chain of cafes and so standards rapidly deteriorate. I had a cream tea and the cream provided was minimal. The scones were tasty though.