Satuma

Restaurants

Restaurants and cafés

8 Fortess Rd

  • Mid-range
New_03 F Satuma_crop.jpg

Time Out rating:

<strong>Rating: </strong>3/5

User ratings:

<strong>Rating: </strong>3/5
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Comments & ratings

Rated as: 3/5 (6 ratings)
  • Very dissatisfied with the food. The chicken katsu curry was a dry chicken scallop with no curry. Price :£7.90. The steamed rice was also very bad. They re heated the container so the rice was hot around the edges and cold in the centre. Price :£2.30 I then also went for the sushi... Bad idea as you may guessed. The fish wasn't fresh at all. Price just under £8.i gave the delivery guy £20. Really bad food, over priced and not recommended. Save yourself £20 and instead go somewhere were £20 would be enough for take out for 2x persons.

    Andrew Sat Dec 1 2012
    Rated as: 1/5
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  • This would be a great local place but the mangeress is so rude it spoils the whole experience. The food is good, even if the ingredients on the menu don't always match what's on your plate, but the surly service and long wait for food leave a bad taste in the mouth. If you're looking for good Japanese food avoid and head to Camden's Bento Cafe, or even better Asa Kusa in Mornington Cresent.

    K Towner Sat Nov 3 2012
    Rated as: 2/5
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  • Great restaurant with fantastic food available for eat-in, take-away or delivery. Unfortunately a terrible online ordering system when it comes to take-aways/delivery. If you order on their site, it does not take payment... if you choose to order by card, they call you... (a somewhat worrying system considering the last time I ordered I received a call from a random mobile number asking for my card details!) and if cash, you pay when the order arrives. This evening we placed an order... waited an hour, and having not received the "delivered within 45 minutes" order, I called the shop... who had "just received" the order... blaming their system... For a restaurant who serve such fantastic food, it is a shame they have shot themselves in the foot with a local customer who has previously ordered from them around twice a month since they opened. I personally refuse to court bad service and thus will no longer order from their restaurant. Should you wish to order DO NOT USE THEIR WEBSITE. Call direct.

    Richard Mon Oct 1 2012
    Rated as: 2/5
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  • I did not have a good experience going to Satuma. They appeared to be quite busy, which could have aided in my poor overall experience. Nonetheless, I will not be making a second visit. Firstly, the waitress was quite rude and seemed painfully misinformed about the menu. Perhaps she was new, which would explain her lack of knowledge. However, I am not sure what excuse I could come up with for her apparent shortness with me. I ordered the Salmom Teriyaki Bento; I was not impressed. The miso appeared to be instant. There was barely any seasoning on the salmon. And, to add insult to injury when I asked for soy sauce for my cucumber roll they told me it would be extra. I thought this was strange, but who am I to judge. Sadly, that’s not even the worst part; after the waitress told me it would be extra, that was it. She didn't offer to get it for me or to let me pay for the soy sauce; she just ended the communication. So needless to say, I had dry sushi. Overall, this was as strange encounter. I must conclude that I would not recommend Satuma; they are overpriced and their service is dreadful. I have studied and worked in Japan for some time, and speak the language. It is apparent that Satuma is not indicative of a traditional Japanese restaurant (or any Japanese restaurant that I have eaten at in London) where food quality and customer service is highly valued.

    Debra Wed Sep 19 2012
    Rated as: 1/5
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  • After living in Kentish Town we only just discovered this gem of a Japanese restaurant. Inconspicuous from the front, but the service and quality of the food way exceeded our expectations. The fish used in the sushi we had was super fresh and the agadashi tofu the best I have had in London. Price is also really reasonable - for a couple including large sake and all the trimmings it was 45 quid. Definitely recommend!

    Felicity F Sun Jun 10 2012
    Rated as: 4/5
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  • Very nice food and I think every food the chef made are the art of him, very good decoration and of course delicious! The food is very hot when they bring to the table, unless you order sushi! Very nice owner too!!!

    Pui C Fri Jun 8 2012
    Rated as: 5/5
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  • I go here all the time and it always does really good sushi, very friendly owner, amazing value.

    Gemma B Mon Oct 25 2010
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  • excellent place - we went in to get some supper before gig at the forum great food - especially soft shell crab salad - didn't try the sushi, but fish looked super fresh reasonably priced (£17 each - miso/starter/main no booze) and quick quick - we got in at 8.20 - back in the forum by 9 full marks

    andy cooke Wed May 12 2010
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