Song Que

Terrible service! Rude and abrupt staff. Had much better experiences at the other Vietnamese restaurants nearby.

The food is excellent. Amazing flavours! Only downside is the service and the attitude of staff. I asked for a fork and the waiter rolled his eyes at me and told me to use my hands. Then when asking for a drink he rolled his eyes at me again. It seems when asking for simple things it becomes hard work for the staff. Anything outside the remit of bringing a plate/bowl to your table then they feel put out.

excellent food quality highly recommended for authentic style of food service was quick and needed

Went here yesterday on a whim. We were in the area and asked in a local cafe which was the best Vietnamese restaurant on the street. It was 5pm and the waiters were actually all eating dinner but we needed something to eat. I had the wonton pho, it was a thing of wonder... beautifully balanced fragrant broth, homemade wontons, perfectly cooked noodles. My friend had the grilled catfish soup which was also delicious. In response to the negative comments below, yes, if you go to an authentically Asian restaurant, you're probably going to get authentically Asian service. And when it's busy, standards are much more likely to slip. But this was the best Pho I've had outside Vietnam and I'll be going back.

Very rude waitress! Just passed the door and they asked you need to have eaten in 1hour and half! No hello or whatever... Then they seat you on a table just next to someone while the restaurant is half empty!!!! Don't go if you are a couple and have a child, cause they will seat you on a table for two! Will never go again! There are so manu nicer restaurants around where the food and service are amazing.

Is time out getting money from the restaurant? It is ugly, bad service and the food is comparable to the dodgiest take away around the corner of my house.

The food is incredibly nice, price is also good. The service is not amazing, the place is crazy busy......because the food is good.

How comes Time Out gives good ratings ? This restaurant used to be a little gem - now the owners are focussed on $$$ - very rude service, go spend your money elsewhere...

The food here used to be very good... however, the owners are focussed on $$$ and certainly not customer care. However, none if this seems to stop people coming for a cheap-eat. Be warned though... The staff are very rude and abrupt, telling you to hurry up and wont hesitate to argue with you if they gave you something you didn't order! Yes, the age old "customer is always right" does not apply at Song Que. My verdict: Song Que is "past it" - there are lots of other nice local restaurants which fit budget so go find them!

Our experience at this restaurant was one of the worst ever. Our starters (spring rolls and pork wrapped in betel leaves) were decent, even good, but the service was brusque from the very start. Our mains, (vermicelli noodles with stir fried pork and beef) were awful and completely indelible. I signalled our waiter and told him that I could not eat my meal. Glaring down at me he demanded "Why?" I responded the meat seemed old and had a strange taste. "We are busy!" he said. "Meat is fresh!" "Well, I cannot eat it." I said, pushing my untouched bowl in his direction. "You must pay!" he growled. So we paid for the full meal and left, swearing never to return.