The Duke of Clarence

Restaurants

Gastropubs

Gloucester Road

  • Budget

Not yet rated

Be the first...

 
0

Reviews

Add +

Venue details

MAP CLOSE
  • Address:

    The Duke of Clarence 148 Old Brompton Road South Kensington
    London
    SW5 0BE

Users say

0
<strong>Rating: </strong><span class='lf-avgRating'>0</span>/5

Average User Rating

1 / 5

Rating Breakdown

  • 5 star:0
  • 4 star:0
  • 3 star:0
  • 2 star:0
  • 1 star:1
LiveReviews|1
1 person listening
Victoria M

I don't know what happened in this pub a week last Friday (6th June) but it must have been a near meltdown in the kitchen. It's rare to go to a pub these days and be served food as filthy as we were given. In no particular order: 1) they got two of the orders wrong (the special said sea bream but mackerel came instead and we were told there would be a 20 minute wait if we wanted the correct fish!) 2) the burger was so dry, it was like dog food 3) the pasta was so overcooked it had to go back, untouched 4) the scallops were raw - when we sent them back, the kitchen obviously microwaved the plate as it came back scorching, scallops still raw 5) the bread was stale - admittedly they did replace that when we pointed this out. To be honest the saving grace was one of the waitresses, who was sweet and attentive. The manger  did also exercise a degree of discretion and take 20% off the bill and choose not to charge us for two of the plates. But really? If I owned a pub and served food of this quality, I might just say - have this one on me - after all, this is food served in supposedly high class West London, at between £11 and £17 a main course. It's unacceptable and I won't be going back. I don't normally turn to online reviews to provide criticism of this level but if you've offered a restaurant an opportunity to rectify their mistake on the night and they choose not to, there's very little else that you can do.