The Luxe

Restaurants

Restaurants and cafés

Spitalfields

  • Mid-range
the_luxe_(C)_tricia_de_courcy_ling.jpg

© Tricia de Courcy Ling

Time Out rating:

<strong>Rating: </strong>3/5

User ratings:

<strong>Rating: </strong>2/5
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Venue details

MAP
  • Address:

    The Luxe 109 Commercial Street
    London
    E1 6BG

  • Venue phone:

    020 7101 1751

  • Venue website:

    www.theluxe.co.uk

  • Opening hours:

    Café-bar Open 8am-midnight Mon-Thur, Sun; 8am-1am Fri, Sat. Meals served 8.30am-4.30pm Mon-Sat; 9.30am-4.45pm Sun. Main courses £7.50-£11.50. Restaurant Lunch served noon-3pm Mon-Fri; noon-4pm Sun. Dinner served 6-10.45pm Mon-Sat

  • Transport:

    Tube: Liverpool Street tube/rail or Shoreditch High Street rail

  • Price:

    Main courses £13-£15

  • Map

    1. The Luxe
      • 109 Commercial Street
        London
        E1 6BG
      • 020 7101 1751
      • www.theluxe.co.uk
      • 51.519668,-0.074676
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Comments & ratings

Rated as: 2/5 (10 ratings)
  • Today we had a The Luxe Burger and it was fantastic!!! Service was great too.

    Danebola Fri Oct 19 2012
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  • Don't bother with this place, overpriced dreadful food served by staff who can't be bothered to make an effort. Had breakfast there yesterday, it wasn't busy but still they managed to leave our coffee's standing on the bar for ten minutes before bringing them over, after a massive delay, food came out in bits; pancakes and bacon should be served together, not pancakes followed by some old just warm bacon. And to automatically add the gratuity - the staff don't even have to work for tips anymore! Avoid!

    James Sun Aug 26 2012
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  • Simply dreadful service, slow and unapologetic mixed with a general feeling of apathy that reeks through the entire establishment. Being told that service was compulsory after waiting 35 minutes for a sandwich delivered felt like a slap in the face compounded by hugely disappointing food. With a menu consisting of pub grub you wouldn't feed to a pub mutt and service as hostile as a siege I can't emphasise how much you should try and avoid this place.

    Chris Thu Jul 26 2012
    Rated as: 1/5
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  • We went there for lunch on a HOT weekday afternoon, hoping for a decent meal. Staff was more interested standing behind the bar chatting than serving. When the food came, the famous Luxe burger was overcooked (shame the meat was good), the brioche bun was dry. The steak in the steak sandwich was also over cooked. I don't know why the food was so bad, it wasn't busy! Didn't bother complaining, paid and walked out feeling ripped off. I hope they sort it out.

    Tom Thu Jul 26 2012
    Rated as: 1/5
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  • Had a great time! Went for lunch on a Saturday and it was buzzing. My boyfriend and I had the polenta and goats cheese salad and the big breakfast - both were delicious! Staff were great, no complaints at all.

    Roxy Sun Jun 10 2012
    Rated as: 4/5
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  • Service was fine on a bank holiday monday, nothing exemplary but unobtrusive. The food, however, was rather poor. The potatoes used for the chips that came with the burger (the sole non-salad vegetarian option) tasted stale. The sausage and mash was two rather bland pork sausages, some lumpy mash and congealed gravy. It felt like an instant meal prepared by somebody who can't measure water correctly. Oh, and we weren't asked how the meal was.

    Matthew Wilkes Tue Jun 5 2012
    Rated as: 1/5
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  • Emailed the Luxe about hiring an area for a corporate event, where we would be spending over £2500. Work for a well-known city firm that area local to the area and so could use Luxe frequently. I was told to 'GO SOMEPLACE ELSE'. Great customer service! Their loss.

    Poppy Wed May 2 2012
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  • Devastatingly bad service. Dire drinks. Poor food. Reviewing doesn't get tougher than this. Mr Torode - please get off the telly and sort this place out!

    Greg Wallace Sat Mar 17 2012
    Rated as: 1/5
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  • Food is cold every time and the staff absolutely unapologetic verging on aggressive. I used to eat here weekly but they have really gone downhill.

    emmanuella Thu Feb 23 2012
    Rated as: 1/5
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  • I ordered the sunday roast, the beef was too rare and they forgot to add the yorkshire pudding. Also ordered eggs benedict, the dish was luke warm to cold.

    neko Tue Feb 7 2012
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