Tom's Kitchen

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Chelsea

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Tom's Kitchen Rob Greig

Time Out rating:

<strong>Rating: </strong>5/5

User ratings:

<strong>Rating: </strong>3/5
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Comments & ratings

Rated as: 3/5 (15 ratings)
  • Good food and nice environment, but the service is among the worst I have had in a very long time. Rude, slow and pretentious. Will not be coming back.

    Salvador Sat Sep 3 2011
    Rated as: 1/5
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  • The eggs Florentine were gourgeous! And if you like sweet, then try the pancakes. Congratulations guys! Best breakfast I have had in London.

    Esther Mon Aug 1 2011
    Rated as: 5/5
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  • In short - terrible service, mediocre food, ridiculously overpriced. Booked a table for 5 and shown to a table for 4 and told that we can just "squeeze in" the extra person. When we said no, we were seated at another table. Not long after, we were told that we'll have to move as the table where were sitting was booked. After we sat down, the waitress disappeared and it took over 20 minutes for her to return from wherever she went. Drinks took FOREVER to arrive; some people at the table received their food while others had to wait; and we didn't get everything we ordered. Best of all, no apology was forthcoming even after we highlighted the poor service. The food was ok - but there are many grills that offer the same menu at half the price. Atmosphere is good. In short - don't go there!

    Jan Mon Mar 14 2011
    Rated as: 1/5
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  • Nice food and atmosphere. Friendly staff. But they forgot to give me the cup of tea I ordered...

    Norway Sun Mar 13 2011
    Rated as: 4/5
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  • food very poor, staff so so, dident get the extras that we orderd. boy was it expensive i dont mind paying if its nice but it wasent. go to zilli fish instead.

    deena Thu Feb 24 2011
    Rated as: 1/5
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  • Food was great, but the staff and service were atrocious. After ordering each item the server came back to ask if we wanted to modify it in some strange way. If I wanted something different I would have said so when I ordered it. I ordered ONE iced coffee and they gave me two. When I said I ordered only one they questioned me. I ordered a banana milkshake and got vanilla. Although the vanilla shake was very good, not what I ordered. I had to wait 15 minutes to get the attention of the server for the bill and another ten to use my card. To cap it off, tight quarters made it difficult to get in and out of tables and required customers to work together, but apparently my pregnant wife was not moving fast enough and the server stuck behind her, as she was waiting for someone in front of her to move her chair in to get out, put her serving chair in my wife's back. Apparently to "help" her move more quickly, as I'm sure the server was in a hurry to offer abysmal service to some other customers. Too bad because the food is great. Maybe repeat business is not part of the business model

    Jim Sun Feb 6 2011
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