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Parlour at Fortnum & Mason

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1st floor, Fortnum & Mason, 181 Piccadilly, W1J 9FA Full details & map

Ice-cream shop

 
The Parlour at Fortnum and Mason The Parlour at Fortnum and Mason

Time Out says   Rate it

Posted: Jul 27 2011

For most food-loving visitors to London, a trip to Fortnum's is a must-do.

It's a pity then, that the ice-cream parlour, one of its more affordable dining options, doesn't make more of an effort. Open-plan to the store's first-floor china department and with windows looking out onto Piccadilly, it's light and airy, with walls sweetly done up to look like the side of a chocolate sundae.

But it's downhill from there: service on our visit, though well-meaning, was abominably slow (taking 35 minutes to deliver three scoops of ice-cream) and the product itself not good enough to forgive the wait.

With scant nuts or biscuits present and a waxy, rather than creamy, texture, our 'flight' of ice-creams (peanut, chocolat macademia nut biscuit, maple and walnut) failed to live up to expectations, while the accompanying jug of 'hot' Amedei chocolate sauce arrived tepid and congealed, taking another ten minutes to be returned lukewarm.

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Parlour at Fortnum & Mason details

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Address

Parlour at Fortnum & Mason

1st floor, Fortnum & Mason, 181 Piccadilly W1J 9FA

Transport Green Park or Piccadilly Circus tube

Telephone

020 7734 8040

Parlour at Fortnum & Mason website

Open 10am-8pm Mon-Sat; noon-5.30pm Sun

Ice cream £8-£15

Credit cards AmEx, MC, V

Facilities

Babies and children welcome ( high chairs; nappy-changing facilities ), Disabled ( lift; toilet ), Takeaway service, Vegan dishes

Parlour at Fortnum & Mason map

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