Il Bacio Express

There was a time, not too long ago, that Il Bacio's food was something anticipated with great excitement... I am very sad to say that this is no longer the case.

I ordered a Spaghetti Bolognese and a Bocconcini di Pomodoro salad, this came to the princely sum of £11.75 and was delivered in good time... So far, so good. Upon opening the containers of my meal, i noticed that the Spaghetti was bone dry and lacking in meat, it was as if they'd just stirred a table spoon of mince into it. Upon taking a mouthful, the first thing that i thought was "wow! Il Bacio have really gone down hill", but i decided that it wouldn't do any good to complain, and promised myself that this may be the last time i order from them.

Upon inspecting the salad i saw something that made me wince, the avocado sitting along the top of this SOGGY (it resembled a vegetable curry, but we'll come back to that) salad was completely rotten, black and brown and seriously resembled - and excuse the vividness of the word - snot. I immediately called through to Il Bacio and explained that i was at all happy with this, and they said that they would send out a new order right away.

The new order arrived after 20 minutes, and i retrieved the previous dishes to show to the driver. I pointed to the salad and said "what does that look like?", his response was "Errr... It looks like curry?!". I told him that this is not acceptable, and he seemed quite sympathetic, but told me that he was "only a driver". I examined the NEW order, and found that they had put a little more meat into the Spaghetti, but the salad...well, there was no salad. Instead they'd sent half an over ripe avocado, sliced up and put in a box as a replacement. I handed the driver the previous order and closed the door.

I sat down and attempted to eat the Spaghetti, but it simply wasn't that much better than the first - of which i'd had one bite before complaining. I will NEVER be ordering from Il Bacio again, and considering the amount of business that i have given then, not including the large amount of recommendations i have made in the past, it really is a pity that they have fallen so far.

In conclusion, i paid £12 for pasta with a spoonful of meat, and half an over ripe avocado...

Do yourself a favour and go elsewhere for DECENT food... Il Bacio no longer sell it.

24th March 2011 - Food ordered at 18:25.