We were celebrating a very special evening and thought it would be a good idea to go to Zizzi in Greenwich. What a bad idea ....ruined our entire evening! First we called to make a reservation and were told the restaurant had two parties so we should just turn up and wait to be seated. So we did just that. Told we would have to wait for about 15 minutes to be seated in a booth which we did. Then as our table was being prepared(another 10 minutes) they let another couple who was already seated at a table to take our booth! When we asked the waitress she said another booth was just paying their bill so we should wait for the next one. So we did for another 15 minutes. As we waited patiently for the table to be cleared they let another couple who was already seated at a table to move into this booth!! Unbelievable!! When the manager came around by the door (where we had been stood all this while) she said 'oh those tables were already reserved'. Duh we called and asked to make a reservation and you weren't taking bookings remember?? We said we had waited long enough and would take our business elsewhere and the manager replied in a high pitched, loud annoying tone 'goodbye then.hope you have a lovely evening'. Don't bother going there as the staff are incompetent with organising themselves and the manager is rude and should definitely not be working in a customer service role.
Zizzi - Greenwich
|Venue name:||Zizzi - Greenwich||Contact:|
Unit W2 Greenwich Promenade
|Price:||£25 and under|
|Do you own this business?|