I am all for supporting independent shops but their service is dreadful. They have had my camera (to repair) for 2 months and every time I call to chase the job they say they are waiting for parts and it will be another week. It is beyond ridiculous. Their customer service is terrible. Unfortunately I have paid up front and they wont refund me. Do NOT waste your time or money on these jokers.
Time Out says
Posted: Tue Nov 30 1999
One of a cluster of second-hand photography outlets to be found within a stone’s throw of each other, this tiny shop is a good place to look for hard-to-find vintage accessories ranging from flash adaptors to small-but-important things like a replacement tripod bush. It also stocks old Nikon, Canon, Olympus and Pentax cameras, and has a postal service if you can’t come personally. Apart from retail sales, the store provides a fast developing service for tourists who have to catch the evening plane, and a well-regarded and generally speedy repair service to digital and film cameras.
Camera City 16 Little Russell Street
Average User Rating
3 / 5
- 5 star:1
- 4 star:0
- 3 star:0
- 2 star:0
- 1 star:1
Guys - if you know what you want and see it at the price/condition you want in this place - by all means go for it. For anyone else, here is my experience: I went in to look at a camera and asked a technical question to the manager - he responded quite aggressively apparently because I was wrong to ask such a question(!). I mentioned that I was just looking at the camera today, and all of a sudden he put down the camera he was showing me, and went to sit at the back of the shop. I'm not sure why he did this, though it was clear that he was no longer interested in serving me. I was actually intending to purchase from here at a later date, but wanted to get an idea of cameras first! What a shame…still, it gives me an idea that if I have a problem with my equipment later…you don't know unless you try… That's my honest experience - he was very rude and quite childish - the offerings here might be very good…who knows? I can say that I am not prepared to put up with such behaviour. I'll spend where people are polite and respectful - they'll get the same from me after all.
I just picked up my repaired camera, so so happy i was told by other repair shops that it was beyond repair, so pleased would recomend this shop to everyone.