|Venue name:||Michael Barnes||Contact:|
244 Shaftesbury Avenue
|Opening hours:||Open 10am-7pm Mon-Wed; 10am-8pm Thur, Fri; 9.30am-6pm Sat|
|Transport:||Tube: Tottenham Court Road tube|
Average User Rating
2.4 / 5
- 5 star:2
- 4 star:0
- 3 star:0
- 2 star:2
- 1 star:3
I had a really bad experience with them. I asked to trim my long hair a bit, and I ended up with very uneven and choppy hair! I think the guy did not have much (or any) experience, he did not use sections for a haircut, just dried my hair quickly (straightened some parts and did not straighten others, so length was completely wrong!) So upsetting, and now I have to spend three times as much to go to another salon to fix it.
Don't go! Or at least don't trust their misleading voucher deals. I bought the cut with Moroccan oil treatment and they didn't give me the hair cut I wanted because they said anything over 2 inches of hair is deemed a 'restyle' and will charge me £10-15 extra !!! they kept on tell me that a ''restyle ' is not a cut. A cut is a 'trim' which is less than 2inches. Now, I consider myself a typical lay person and I have never come across such a strict definition. If Michael Barnes insist on such a definition then perhaps including the meaning of your bespoke term should be included in all voucher purchased in bold letters so that people don't expected more than a boring 2 inches off their current haircut. just to add more salt to the wound, i was so disappointed, i wanted to cancel or postpone instantly but they wouldnt let me without charging me for booking their hairdresser. all in all, it was a patronizing experience with poor service from the staff who were not hairdressers but mere service attendant who clearly did not fill their brief - provide good customer service! sadly, I was not impressed with my haircut as well.
Terrible experience - I have spent the last 2 years growing my hair to a good length, I saw a great time out offer so booked up for a trim. I ended up getting 2 inches cut off and dodgy layers - had to come back and have a more senior stylist look at my awful cut - she even agreed it was a bad bad cut and had to chop even more off to make it look half decent! So disappointed - don't go just for the offer, a junior can't even do a trim!
I went to Michale Barnes Salon yesterday, and I must admit, I was a bit nervous as I had never been to a hairdresser in London and didn't know which one to go to and what to expect. But I was absolutely amazed by the lovely friendly and warm welcome given to me at my arrival - and that although I was almost 15 minutes late. They took my jacket and offered me a list of beverages to choose from. Then they made me a nice hot chocolate. My stylist, Brett, which is the Manager I think, did a fabulous job in advising me and cutting my hair and fringe with absolute perfection! He was very friendly and we had a nice chat. I don't know how he does this, but his blow-dry is simply brilliant! I think my hair was never that straight before (as I have quite difficult frizzy hair) and he did it so quickly I couldn't believe my eyes. Very professional! Also, they treated me very nicely and equal to any other customer although I came in with a Time Out Voucher and paid less than half of the actual price. I found this really important! Amazing!! I can only recommend to go there! Friendly, cheerful team and with an excellent result. I'm very satisfied and happy with my new hair and with this Salon and I'll be back very soon! .
Don't go to this salon if you have very curly hair. They don't seem to like the time it takes to give you a decent haircut. Next time be up front with the customer when they come in rather than moaning about it as they leave!
I recently went to michael barnes and had Brett the manager there for my hilights and cut. this is easily one of the best haircuts and colours i have had sinve moving to london 5 years ago. Brett was not only charming but kept me laughing with a light banter ( the only time i have gone to a hairdressers and not grabbed a magazine totry and excape the usual chats the hairdresser throws at you. The drinks menu i was offered covered everything from organic teas hot chocolate but i just had to have a nice glass of red wine. i have no hesitation in recommending this salon and brett to all of my friends and have done so. My new favourite happy place in london
I went to this place for an Assymetric hairstyle, I have curly hair, and the hairdresser (a lovely young lady) does not know how to deal with this. She spent most of her time telling me what products I should use, when I don't use products, and I thought I made it clear I'm more masculine than feminine. She bleached my hair alright, but the rest was awful. I'm sad I couldn't say anything at the time, because it's hard to turn around and say "I hate what you did to my hair" when the hairdresser is a lovely person and you're there on your own and suffer from mild social anxiety anyway. I was also given a "Moroccan oil" treatment, which I asked not to have, didn't do anything, and was expensive. Which is bad because I'd budgeted a precise amount to go to this place, even with my voucher, it was expensive.