High street chains


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Venue details

  • Address:

    Niketown 236 Oxford Street
    W1W 8LG

  • Venue phone:

    020 7612 0800

  • Venue website:

  • Opening hours:

    Open 10am-8pm Mon-Sat; 11.30am-6pm Sun

  • Transport:

    Tube: Oxford Circus tube

  • Map

    1. Niketown
      • 236 Oxford Street
        W1W 8LG
      • 020 7612 0800
      • 51.515646,-0.141406

Users say

<strong>Rating: </strong><span class='lf-avgRating'>0</span>/5

Average User Rating

2.3 / 5

Rating Breakdown

  • 5 star:1
  • 4 star:0
  • 3 star:0
  • 2 star:0
  • 1 star:2
1 person listening

Extremely poor service! The service was so bad, we ended leaving during our first visit. We waited around 15 minutes, then asked about our shoes and were told they were closing and would not bring more shoes out. On our second attempt, the service was as poor but ended buying my niece a gift.

Avoid unless absolutely necessary - even then try other shoe stores down Oxford Street first. 


On the 29th of April 2013 I purchased a pair of £80 runners. This week I joined a gym, being the first time I really used the runners. After 20 mins, I was in agony and discovered I have 2 different size shoes. 1x size 41 and 1x 42.5 Now being in Portugal... The Nike store in Portugal can't help me, the online customer support can't help me and this store apparently can't help me. How is this justice?????? Not to mention the appalling customer service on this date, i had to ask for servive and even while being attended to the staff were to busy consumed with discussing social matters amoung themselves rather then customer relations.