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Apsara

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Whitechapel Road, E1 1DB Full details & map

Independent shop

© Karl Blanchet

Posted: Dec 22 2010 3 Users say 1/5 Rate it

This little nail bar sorts out your nails with little ceremony and only moderate cost attached (£15 gets you a good manicure). The only glossy thing about the place is the nails, but that means staff are happy to get stuck in with the power tools to file off dead skin; our tester left after a pedicure with feet half a size smaller. We're not the only ones to have discovered it: often the queue is out the door, so it's worth booking.

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Apsara details

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Address

Apsara

Whitechapel Road E1 1DB

Transport Whitechapel tube

Telephone

020 7377 2004

Apsara website

Open 9.30am-7pm Mon-Sat; 10.30am-5.30pm Sun

Apsara map

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Comments & ratings 1/5 (Average of 3 ratings)

By DG - Apr 14 2012
1/5

I've been to Apsara plenty of times and while the people in charge are quite rude in person, I liked the way the girls did my eyebrows. But until today, I was only served by the younger ladies and not the older lady in charge. I went there today to get my eyebrows threaded and the lady in charge was the one who did mine. I was not satisfied with how she did this and I realised this when I got home so I called the salon to talk about this. She yelled at me on the phone without even giving me chance to get a word in to tell her what I was actually unhappy about. The man at the reception who answered the phone was very happy to discuss a complaint when he thought it was about one of the younger ladies (who I must say actually do a great job!) but when I mentioned it was the older lady, he yelled at me too, saying she was the boss and the best in town. The funny thing is that I only called to say I wasn't happy about the service this time but I would've gone back but now I'm extremely unhappy with this place and not because of the eyebrows but the incredibly disrespectful customer service I got. I don't think too many customers appreciate being yelled at and it's no way to run a business. I'll certainly never go there again and I'll be sure to tell my friends who go there about this experience. I would never recommend a place that treated people like this. I've been there plenty of times and seen how she yells at those girls and experienced the not very good customer service of the man at reception but I had tolerated it because the girls were good. No more. I don't even want to give it a one rating.

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By Deb - Feb 2 2012

Never go there. I wanted to go for an hair cut and realised that they are gonna charge diffrently for diffrent types of hair...(I know diffrent charges apply to diffrent style cutting)..but what non sence is this. This place is simply a place of looters. And the strating price of a haircut is alomost more than double than any other place.
Also, one more thing you have to pay before you render any service, so that, even your are dissatisfied after any service, you cannot complain.....
I have never seen anyone asking to be paid before they render any service. Once i was there to do my eyebrows and a guy came in for a hair cut. Even before he was seated the owner asked him to pay...so he walked away.
Also, that was the last first and last time I went there.....never could go after what they did to my eyebrows.
HORRIBLE PLACE and HORRIBLE PEOPLE, specially THE OWNERS.
DONT EVEN TRY

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By Deb - Feb 2 2012
1/5

I will never ever recommend this parlor to any one. Firstly, the owner , lady Apsara is very rude lady. Secondly, she is a robber. The prices on her list is more than double that any other parlor of that category and the service is third class. If you really wanna spend that much better go a decent parlor...dont waste your money for a third class treatment.

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By eve - Aug 27 2011

do not go here, staff are rude in particular the owner and i was left with thin anorexic eyebrows. I have another friend that went here and was horrified with the state her eyebrows were left in also. DO NOT GO

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By ellie - Jun 8 2011

This is a review of a different place, not Apsara! In my copy of the mag this is describing a nail bar off Tottenham Court Rd?!

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By P*****d off - Jun 1 2011
1/5

This place is AWFUL. Avoid. Went expecting cheap & cheerful but it was neither. Service was obnoxious from the start, paid £50 for manicure & pedicure which, while cheaper than some places, was really not cheap enough to justify the rude, incompetent, and at some points down right painful treatment I experienced. I had a "french manicure" which, with the rough edges, bits of fluff and clumsy application, looks like the results of a young child's first experiment with make up. I cannot believe I wasted money on this, but they make you pay first so there is nothing you can do. Do not be tempted by this no nonsense timeout review - the place is total nonsense.

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