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Terms and conditions: Win a fabulous day out

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1. No purchase necessary.

2. One entry per person, no bulk or third party entries.

3. Prizes are non-transferable.

4. Closing date for entries to this competition is August 22 2014.

5. Entrants are to choose one preferred prize out of the three options given. Fifteen winners will be chosen at random to win the day out they have specified.

6. Winners chosen at random will be given 72 hours to respond and confirm receipt of their prize. The competition will be re-drawn if we do not hear from the winner within this time.

7. Postal entries for competitions should be sent with your name, address, daytime telephone number, competition you are entering and answer to: Time Out Offers, Universal House, 251 Tottenham Court Road, London W1T 7AB. As of July 29, our new address is: 4th Floor, 125 Shaftesbury Avenue, London WC2H 8AD.

8. Email entries for competitions should be sent to competitions@timeout.com clearly stating in the subject header the competition you are entering.

9. Competitions are open to all UK residents (over the age of 18 in alcohol, tobacco or travel-related competitions, or in other cases as stated) except employees of Time Out, the companies or organisations with whom the competition or offer is being run, their agents or anyone directly connected with the promotion.

10. No responsibility can be accepted for entries lost, delayed, mislaid or damaged in the post or offered for delivery insufficiently stamped.

11. Proof of delivery will not be accepted as proof of receipt. Prizes are as stated only and no cash alternatives will be given. However, the promoter has the full and free right to alter arrangements or prizes should circumstances change.

12. The winning answers and the names of prize winners will be made available to those who send an SAE to the competition entry address. The decision will be final and no correspondence will be entered into.

13. All entries and copyright in them automatically becomes the property of Time Out.

14. All entrants to competitions and offers are deemed to have accepted these rules and agreed to co-operate in any publicity that may arise.

15. The closing date for receipt of entries is as stated for each individual competition in the magazine or online. The winner will be decided by a random, computer-generated selection from the correct entries received during the promotion period. Decisions of the promoter relating to the drawing and all matters related to this promotion will be final and binding. The odds of winning a prize will depend on the number of eligible entries received.

16. By providing your email address and entering this competition you agree to receive relevant email communications from Time Out including news, events, offers and competitions.

17. Full prize packages

a) Hampton Court Palace prize

   • Family ticket for Hampton Court Palace for two adults (16 and over) and two children (15 and under). 

   • All prizes must be claimed and booked by the prize winner within 12 months from the date of our initial correspondence with them.

Opening times:  Palace and maze: Until October 25 2014 (summer) 10am-6pm; October 26 2014-March 28 2015 (winter) 10am-4.30pm. Formal gardens: summer 10am-6pm, winter 10am-5.30pm.

b) Go Ape Southampton prize

   • The Go Ape session will last 2-3 hours and is subject to availability at the time of booking. The sessions are for adults (aged 18 or over) and children (aged 10-17), as well as under-10s who are over 1.4 metres tall. Under-18s must be accompanied by an adult.

   • All prizes must be claimed and booked by the prize winner within 12 months from the date of our initial correspondence with them.

c) Michelin-starred dining at the Terrace prize

   • Lunch is a two-course set table d'hotel menu for four adults, excluding drinks.

   • All prizes must be claimed and booked by the prize winner within 12 months from the date of our initial correspondence with them.

18. Train travel with South West Trains

a) Train travel is permitted between any two stations on our network. Journeys priced by other train companies, but wholly within the area, are excluded from the competition.

b) Day Travelcards are excluded from the competition.

c) Train tickets for travel will be issued by South West Trains for all winners and their guests (children and adults).

d) Please note that train tickets will not function in ticket barriers, so will need to be presented to the ticket barrier guard in order to access the platforms.

e) Please note that services may be affected by engineering works and some stations may have a limited South West Trains service. We advise you to check your journey as far in advance as possible before deciding when you want to travel.

19. Promoter: Time Out Magazine, Universal House, 251 Tottenham Court Road, London W1T 7AB. As of July 29, our new address is: 4th Floor, 125 Shaftesbury Avenue, London WC2H 8AD.

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