The London Cycle Hire Scheme

Find out where you can grab one of 'Boris's bikes', and how it all works

Disclaimer: While this map includes the vast majority of docking stations TfL will be adding new ones, and some sites are currently yet to be confirmed. We will keep it updated as new information comes in.

London Cycle Hire Scheme FAQs

What's the deal with the scheme? The Cycle Hire Scheme officially rolled out on July 30, 2010. The bikes are available to anyone over 14 who can ride a bicycle without assistance (you won’t need to carry your cycling proficiency certificate around with you). The bikes will be available around the clock and come with dynamo lights for riding at night. They don’t come with large baskets, helmets or locks, however.

How do I get pedalling?If you want to travel on a Boris bike you no longer have to be a member - all you need is a credit or debit card.

How do I become a registered member?To become a registered member go to www.tfl.gov.uk. Registered members pay £3 for a membership key and then an access fee - daily (£1), weekly (£5) or annual (£45 - members only). Additionally they pay the usage charge for the time they have the bike (see costs).

So how does the casual user option work?The pay-as-you-pedal option will be available from December 3, which allows you to just pay the access fee and usage charge. Once it’s up and running, you’ll be able to purchase access either online, by phone or at a docking station. A day’s access will cost £1 and a week’s will be £5. After you cough up, you’ll be given a keycode which will unlock the bikes.

See a comparison of membership and casual use

How much does it cost? Once you’ve paid your access fee, a 30-minute ride is free: keep docking the bike and there’s no limit to how many trips you can take in a day. Otherwise, it’s £1 for an hour, rising to £50 for the maximum hire period of 24 hours. Hang on to the bike for longer and you may face a £150 fine; if you don’t return it, it’s £300. (Fees are charged to riders’ membership accounts or, for pay-as-you-go, the card used to pay the access fee.)

How do I find a bike?By the end of the summer, 6,000 bikes will be available at 400 docking stations around central London (roughly Zone 1 on a tube map). If the rack’s empty, the docking station will direct you to the nearest available bike. Pop your keycard or access code into the lock, and off you go.

How do I return the bike? Find an empty space at any docking station and park your bike. With 10,200 spaces for 6,000 bikes, it’s unlikely your station will be full. If it is, though, go to the terminal and you’ll be given an extra 15 minutes to get to another station. (The terminal will show you where to find the nearest free space.)

What if something goes wrong with the bike?If you get a puncture or your bike needs some TLC, take it to the nearest dock and press the fault report button. The bike will then be locked until it’s repaired. Don’t worry about getting stranded, though – you can take a replacement.

What if it’s stolen or I have an accident?While wear and tear (such as a puncture) won’t be charged, fees will be incurred if there is evidence that a bike has been wilfully damaged. If a bike is lost or stolen while you’re using it, you’ll be liable for the non-return fee (£300), although each case will be looked at individually.

Are the instructions available in anything other than English?TfL are currently (Nov 2010) translating the instructions at docking stations into five different languages, which will rise to 15 by the end of 2011.

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Comments & ratings

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  • You just can't trust these people with your bank details. I am sorry that I went for it!

    lorenabittencourt25@hotmail.com Tue Mar 20 2012
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  • It would be great to have this map updated for the recent expansion of the cycle network in Mar '12! This is by far the easiest map I've found, that I could easily add to 'my places' in my googlemaps.

    Saurabh Sun Mar 11 2012
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  • Been using this as a pleasant alternative to the bus or tube. However, severely disappointed when without warning, £150 was deducted from my account without warning. This is out of order! I returned all my bikes within the allotted time and this is clearly an error with the docking mechanism. Also, if you are wanting to get to work, one cannot always rely on there being a bike free, and I often find myself wandering between empty docking stations. Its great, when it works out. As shown above, you just can't trust these people with your bank details. I'm in a difficult position now all this money has suddenly been extracted without warning.

    Thomas Doherty-Bone Sat Jan 14 2012
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  • I got two bike hires today and although the bike was fun itself I couldnt believe when I was £35 down because of 5minutes. The price rose from £15 to £35 with a 3hour gap between. I am a 16year old girl and cant afford to waste money on bikes because I was wrongfully informed. I was under the daydream of it only costing £1. There was also no helmets, I had to explain to over 6people how the bike hire system worked if there was more than one bike hired and I was constantly looking around because of the huge prices for damage or loss. I couldn't even enjoy a drink because I was worried about the possible £300 charge. I definately will not be using it again and have told everyone else not to. Finally and most worryingly there was no indication of when the money would be taken out of my bank account, there is a large chance of me going into overdraft.

    Emma Mon Jul 25 2011
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  • I see that a lot of people are complaining about being charged for more than one key. Why would you want more than one key?

    Peter Tue Apr 26 2011
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  • I see that a lot of people are complaining about being charged for more than one key. Why would you want more than one key?

    Peter Tue Apr 26 2011
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  • I am a regular cyclist and used this to go to Leicester Square on Friday night so my bike could stay safely locked up. I find the bike too heavy at the front, and scary to use even as an experienced bike rider. The balance is not easy to keep when lifting a hand to indicate and I felt far from safe, and the resistence too light meaning you can't pull away and keep a good enough speed that the cars aren't annoyed by your presence. I journey that would normally take me 15 minutes took me 28... I think these bikes are the equivalent of driving a hired smart car on the motorway in terms of perception. I also think they urgently need to look into helmets, London's roads are not safe enough to be cycling around without one.

    Naomi Thu Dec 2 2010
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  • This scheme is very expensive. What is it working out for each bike? What are rates of vandalism? Even accounting for the fraction paid off by Barclays, this is a very expensive scheme for the tax payer. I don't think London is a good city for cycling and in fact I used to commute everyday by bicycle there. One of the worst aspects is people overtaking. You really have to go at the speed, 20 or 30mph, and that takes an electric vehicle or a strongly assisted bike. In China, which is far ahead of us, there are reports that the women riders say that they prefer electric assist bikes because they are safer pulling out at junctions. The sad fact is that ebikes are and all electric scooters can be made so small you dont need to leave them anywhere as you can take them indoors, and in China, there is no need for a public financing system to get uptake, in spite of much lower purchasing power. Regulations limiting power are one aspect. Another interesting issue is that cycling is NOT more efficient, it is in fact far less efficient than compact electric vehicles travelling at a similar top speed. The human muscle is 25% efficient, and the electric motor and battery is now 90+. The energy needed to ride is derrived from food. Food is more polluting to make than the power comming down the wire. It takes 5 units of energy on average for each one unit of food energy delivered. Additionally, electric bikes can be powered from solar cells immediately above them. This is far greener and far more desirable for the less able bodied. It also would support mobility scooters. The big problems in bike design can be largely related to the need for a mechanical transmission and ergonomic seating arrangement, that makes them much bigger than they need to be. Its now possible to make electric scoots or hybrid e-cycles that you could take up to your desk at work. And they would use less power than you computer to recharge. Finally, I take issue with claims that the cycle is a healthy way to excercise. It is not. The studies have all been done in unrealistic conditions, such as ignoring particulate intake, and focused on gas intake and exit. Other 'studies' (dissertations) looked at cycling in much greener conditions than london roads. One key study did test real world conditions and showed that cycling in traffic led to a worryingly rapid loss of lung function and a sharp increase in inflammation of the air way. Since traffic fumes are possibly the biggest killers, and since the harmful pollution is mostly from particulates (ie <pm2.5) then cycling is in fact dangerous to health. You'd be better off exercising away from the road.

    Aly Tue Nov 23 2010
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  • This would be a great idea, if only it wasn't plagued by the fact that it's been badly thought out. If you have more than 1 key on your name, you MUST pay access fee for ALL keys when you top up.. and even worse, using one key means that the access begins on ALL keys. So if you have 4 keys, you end up paying 4 pounds and NOT 1. Moreover, there's no way to top up at the moment, if not by calling the ever-busy customer service.

    David Sun Oct 3 2010
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  • If their intentions are for going green purposes they should revise their prices, its ridiculous having to pay 6 pounds for 2 hours ride not mentioning the 1 pound to grab the bike! Its far cheaper to go by tube and has its conforts, you are in the nice and warm, dry, sat down reading the paper and you will get there fast... the government should have taken this idea and provide it in very low cost, while reducing polution it also reduces several deaseases caused by lack of exercise.

    sara Fri Oct 1 2010
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