The London Cycle Hire Scheme
Find out where you can grab one of 'Boris's bikes', and how it all works
Disclaimer: While this map includes the vast majority of docking stations TfL will be adding new ones, and some sites are currently yet to be confirmed. We will keep it updated as new information comes in.
London Cycle Hire Scheme FAQs
What's the deal with the scheme? The Cycle Hire Scheme officially rolled out on July 30, 2010. The bikes are available to anyone over 14 who can ride a bicycle without assistance (you won’t need to carry your cycling proficiency certificate around with you). The bikes will be available around the clock and come with dynamo lights for riding at night. They don’t come with large baskets, helmets or locks, however.
How do I get pedalling?If you want to travel on a Boris bike you no longer have to be a member - all you need is a credit or debit card.
How do I become a registered member?To become a registered member go to www.tfl.gov.uk. Registered members pay £3 for a membership key and then an access fee - daily (£1), weekly (£5) or annual (£45 - members only). Additionally they pay the usage charge for the time they have the bike (see costs).
So how does the casual user option work?The pay-as-you-pedal option will be available from December 3, which allows you to just pay the access fee and usage charge. Once it’s up and running, you’ll be able to purchase access either online, by phone or at a docking station. A day’s access will cost £1 and a week’s will be £5. After you cough up, you’ll be given a keycode which will unlock the bikes.
How much does it cost? Once you’ve paid your access fee, a 30-minute ride is free: keep docking the bike and there’s no limit to how many trips you can take in a day. Otherwise, it’s £1 for an hour, rising to £50 for the maximum hire period of 24 hours. Hang on to the bike for longer and you may face a £150 fine; if you don’t return it, it’s £300. (Fees are charged to riders’ membership accounts or, for pay-as-you-go, the card used to pay the access fee.)
How do I find a bike?By the end of the summer, 6,000 bikes will be available at 400 docking stations around central London (roughly Zone 1 on a tube map). If the rack’s empty, the docking station will direct you to the nearest available bike. Pop your keycard or access code into the lock, and off you go.
How do I return the bike? Find an empty space at any docking station and park your bike. With 10,200 spaces for 6,000 bikes, it’s unlikely your station will be full. If it is, though, go to the terminal and you’ll be given an extra 15 minutes to get to another station. (The terminal will show you where to find the nearest free space.)
What if something goes wrong with the bike?If you get a puncture or your bike needs some TLC, take it to the nearest dock and press the fault report button. The bike will then be locked until it’s repaired. Don’t worry about getting stranded, though – you can take a replacement.
What if it’s stolen or I have an accident?While wear and tear (such as a puncture) won’t be charged, fees will be incurred if there is evidence that a bike has been wilfully damaged. If a bike is lost or stolen while you’re using it, you’ll be liable for the non-return fee (£300), although each case will be looked at individually.
Are the instructions available in anything other than English?TfL are currently (Nov 2010) translating the instructions at docking stations into five different languages, which will rise to 15 by the end of 2011.










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