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- Area:
- Northern Quarter
- Category:
- Best chill-out spa
- Phone:
- 0161 819 2465
- Address:
- Inner Sanctuary Spa, 112 High Street
M4 1HQ
- Open Times:
- Open 10am-8pm Mon-Fri; 9.30am-7pm Sat; 11am-4pm Sun.
- Travel:
- Metrolink Market Street/City Centre buses/ Piccadilly rail
- Prices:
- Day spa pass £25
Inner Sanctuary Spa
112 High Street
Since it shifted from its Oldham Street loft, Inner Sanctuary’s treatment menu has expanded quicker than a Christmas day waistline. It offers everything from a ‘detox box’ to colonic irrigation, and from therapeutic soaks to a hydro pool with eight different massage settings. Excellent sports massages for aches and sprains, plus hypnotherapy, life coaching and the more usual facials, manicures and pedicures are also available.
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6 Comments
I felt so sorry for the therapists at this spa as the owner (yes you did hear me correctly) was one of the most rudest people I have ever come across.
Jennie Lawrenson's customer service and professionalism are just abysmal! I came in for a relaxing treatment only to be greeted with a miserable woman (owner) who was having a heated debate with a client who wanted some kind of refund. (I can see why) She was rude to her staff in front of me and seemed to blame them for her lack of timing and preparation.
To be honest I was greeted by my Therapist Gosia, who was a delight and I was only relieved to see that she was not taking her customer service skills from afore mentioned owner. The massage was good and yes very relaxing.
It was just that the start to my treatment left me with a very bitter taste in my mouth. I was shocked to later find out that it was the owner sat on reception.
In this current climate I would have thought customer service would have been at it's highest level. Maybe she has had to make cutbacks and get rid of the receptionist? who knows? but she must be throwing away business with an attitude like that! Posted on May 23 2009 14:43
The place is tiny there is no where to get changed or leave your personal belongings plus they move your stuff if they need to use the room for a treatment.
The staff are incompetant and have no First Aid experience which is disgraceful considering their risky environment.
The steam room was dirty the towels smelt damp and the whole place has no cleaning system .... no shower gel and one was full of mud and they simply couldnt be bothered to clean them . There are no water machines ......the list goes on.
Health and Safety is apauling from loose stairs to not telling you when to leave the detox box - they will leave you there all day !!! so use your own judgement.
Please don't waste your money I went with 8 friends for my hen party and was angered at the sheer stupidity of their staff .... there is no excuse for laziness especially when it jeperdises safety - which it did! Posted on Aug 11 2008 10:50
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