|Venue name:||Duane Park||Contact:|
|Cross street:||between Bleecker and E Houston Sts|
|Opening hours:||Tue 6pm–midnight; Wed, Thu 6pm–1am; Fri, Sat 7pm–3am|
|Transport:||Subway: F to Lower East Side–Second Ave, 6 to Astor Pl|
|Price:||Average main course: $25. AmEx, Disc, MC, V|
Average User Rating
1 / 5
- 5 star:0
- 4 star:0
- 3 star:0
- 2 star:0
- 1 star:1
I hate giving this place 1 star because I loved the decor, the personalized menu and the amazing performances. What completely dulled my experience was their disgusting customer service and even worse rude staff. From the first phone call with the discourteous David who took my reservation 3 weeks before my event all the way through the day of when I received an email that they could not accommodate my party of 18 at one table and offered me 2 tables, 1 table sitting 16 and the other sitting 2. Um, I don't think so. Thankfully Sophie graciously fixed the problem until we got there and were greeted by Billy the very angry, jaw extensively clenching host who decided to stab my girlfriend and I in the ribs while trying to take a picture and telling us to sit the "f" down. I don't get how people let their businesses be run by such vulgar pigs. It's a big shame because it ruins the reputation of the restaurant as you can tell by the other folks leaving their reviews. Worst service ever!!!!!
My girlfriend and I came to support our friend who was singing an hr set. The night just began and the service was ABYSMAL! There was what look to be a bed bug on our table!! My girlfriend kills the bug. Calls the host who happened to be the manager and says, it was an ANT. SERIOUSLY?? Please DONT INSULT MY INTELLIGENCE. The host/manager rudley responds to us, trust me...that's an ant then says, look we can change the table or you can leave. Excuse me??? Then the waitor takes 10 years to come to us. Doesnt explain a thing to us. We order wine and an appetizer to start. He comes back and goes "excuse me, you have to spend $50 each to stay. We go , what?? We barely recived service l, barely ordered and you're hounding us for money. Trust me. I AM NO STRANGER TO WEALTH. MY GF talks to the host again/manager again and he goes, leave or go to the back. IF IT WERE NOT FOR OUR FRIEND, he would have met his end. My gf then heads outside and cries! NEVER WILL I ATTEND AND MY MISSION FOR THE NEXT MONTH IS TO WARN EVERYONE. DUANE READE IN THE HEART OF BROOKLYN HAS BETTER SERVICE THAN DUANE PARK ON BOWERY. IDK if it was my skin tone, idk if they were embarrassed by the bug but THIS WAS ASININE. I KNOW IF WE WERE TO FIT everyone elses pigment that were around us then he would have been more cordial. He would have never said, go to back or leave so quickly.