Eco-friendly, but not customer-friendly. The sales lady was rude, inattentive, and condescending. I felt so uncomfortable, I had to say something. $30 for a bottle of lotion should mean good customer service. Get it together. Lab coats do not a professional make.
Kiehl's Since 1851
Time Out says
Posted: Thu Dec 5 2013
The 162-year-old beauty brand opens its first-ever barbershop, inside this eco-friendly 1,100-square-foot space. Brooklyn motorcycle-builder Paul Cox (paulcoxindustries.com) designed the two skeleton-themed stylist chairs, where guys can get beard trims ($16), buzz cuts ($22) and head shaves ($35). Vintage details such as antique glass jars and black-and-white subway tiles honor the apothecary origins of the skin-care supplier, which was founded in the 1850s East Village, and are juxtaposed with modern design elements, including LED lighting, Pop Art prints (Warhol himself was dedicated to the postshave astringent, $18–$27) and a high-tech instrument for analyzing customers’ skin. Stock your medicine cabinet with grapefruit body butters ($38), paraben-free antiaging facial creams ($62), vitamin-C–packed serums ($58) and old-school minty shave creams ($9–$24).
Kiehl's Since 1851 678 Ninth Ave