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System Administrator

The System Administrator, IT Operations is responsible for providing IT support to Time Out North America’s employees, servers, systems, and...

The System Administrator, IT Operations is responsible for providing IT support to Time Out North America’s employees, servers, systems, and infrastructure. The System Administrator will be working with Time Out’s London office to improve infrastructure and standardize applications.

Responsibilities:
●    Technical support for the system including responding to Help Desk tickets and working with users to resolve issues.
●    Research and investigate problems, diagnose and provide resolution or viable solutions for hardware and software issues; appropriately escalating and reporting recommendations clearly and effectively to management and team.
●    Improve fault tolerance throughout the infrastructure to prevent downtime
●    Explore new or configure existing technologies with scalability in mind.
●    System performance tuning, data recovery, etc.
●    Creating, maintaining, and restoring system backups.
●    Design and develop tools and automated processes for monitoring, deployments, and data analysis and reporting
●    Installing and upgrading system software and supporting operating system configuration in support of application and database software
●    Closely monitor traffic, functionality and performance across the IT infrastructure
●    Document processes and procedures with focuses on productive operations
●    Promptly respond to and investigate problems in the live systems

Requirements:
●    BS/MS in Computer science or engineering or equivalent experience
●    2-3 years of experience in IT
●    Ability to write or modify tools in scripting languages – shell, Perl and Python, etc.
●    Familiarity with network management and security
●    Good organization, communication and interpersonal skills
●    Strong troubleshooting skills and creative problem solving abilities
●    Integration experience and performance analysis skills preferred
●    Ability to cope with fast-paced and constantly changing environments
●    Knowledge of Unix/Linux, Mac OSX and Windows Server environments.
●    Knowledge of VMware a plus
●    Knowledge of Isilon storage infrastructure a plus

How to Apply:
Interested applicants should forward cover letter, resume, AND salary requirements to  hr.ny@timeout.com

Time Out New York Synopsis:
Time Out New York is a comprehensive arts and entertainment multiplatform media business, delivering engaging features, local listings and critical reviews to active and informed residents and visitors of New York City. Sometimes irreverent but always intelligent, Time Out New York provides passionate coverage of music, film, theater, dance, shopping, dining and more. Time Out New York is part of Time Out Group, the global media business delivering local information and cultural guidance in 35 cities across 24 countries and encompassing a worldwide audience of more than 17 million.

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