See the results of the largest Citi Bike poll yet

Transportation Alternatives asked Citi Bike riders for their most common complaints and more; plus, find out how to participate in the next poll.

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Five months and 8.7 million miles in, we've received the results for Transportation Alternatives' largest-ever Citi Bike poll. The most common complaint from users of the NYC bike-share program? Not being able to dock their bike because the station is full, or not being able to find a bike because the station's empty (64 percent). Eighty-four percent of riders feel safest when riding in a physically separated bike lane (we're curious as to where the remaining 16 percent find more secure). About half the cyclists surveyed want more summons issued to cars parked in bike lanes, and an overwhelming 91 percent of riders want the blue two-wheeler system expanded.


To be frank, those results aren't surprising—but the nonprofit's second, forthcoming poll looks to be much more in-depth. The questions are tweaked to explore topics of interest in the first survey, so riders will be asked how far they typically walk to find an available bike; on which street they would most like to see a protected bike lane installed; what measures are most likely to deter drivers from double-parking in bike lanes; and lots more. You can take the poll through the Transportation Alternatives website.



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