Ratings - Time Out London

Electric Bird Cage by Anonymous	Section: Bars & Pubs

Review

Overall, a hugely disappointing experience. While the standard and price of the food are reasonable, the service is appalling (worse than the infamous Wong Kei in Wardour Street, and that’s saying something)! Certainly not somewhere I would take my friends for a meal in future. In short, we were rather annoyed to say the least when the waiting staff attempted to remove us from our table about 20 minutes after they had served our meal. This was only an hour after we had been seated, and we were clearly still in the middle of our meal! It was explained to us that they had other customers waiting for our table. Our reservation had been made over a week in advance and we had not been told – either when we booked the table or upon our arrival at the venue – that we had ONLY ONE HOUR to dine. On top of this, the waitress had the cheek to charge us the 12.5% “discretionary” service charge (which by the way does not appear to be discretionary at all!). When we asked to speak with the manager during our visit, he/she was conveniently “unavailable”. We were told by the waiting staff that Electric Birdcage is “more of a bar than a restaurant” despite the fact it was advertised as a bar and restaurant on the site that we booked. Try Ping Pong (various venues around London) if you’re looking for similar cuisine and great cocktails without getting kicked off your table!!

Rated on 16 Nov 2007

Electric Bird Cage by Anonymous	Section: Bars & Pubs

Review

I do not recommend this place to anyone. I hope this place either changes their attitude to customers, re-trains their staff (and their manager) or just simply close down. I was appalled at how myself and my friends were treated here. My friend had booked for his birthday, and we were told we had a table for an hour and half as a party was coming in. Which is totally fine, but we were brought our bill 25 mins before 'our time was up', We were told repeatedly to hurry up and start to leave, when some of us hardly finished their drinks or their food. I complained to the manger, and absolutely no apologies or kindly offering us to go carry on drinking at the bar, he was just wanting us out of there. There are ways of dealing with people when you have a busy night and many bookings and they just didn't care. I know it's the West End and they have a lot of passing trade and just want to make money, but I'm sure many of you who come from far for a good night out, this place might just ruin it.

Rated on 26 Nov 2007

Electric Bird Cage by Anonymous	Section: Bars & Pubs

Review

This is an absolutely appalling place where they only care about making money! I booked a meal for 20 for my birthday and I have to say that every stage of the booking process was a nightmare. They force you to have the overpriced set menu rather than selecting your own dishes. When we arrived I was greeted by some very arrogant, surly bouncers who had trouble finding me and my 20 guests 'on the list'. Eventually I got in when one of the waitresses started nagging me about sitting down in our allotted two hour slot (id arrived early and there was plenty of time). Then I noticed that two of my friends were having trouble at the door- the guy had trainers on and they wouldnt let him on (they were smart brown leather ones not even scruffy)- this was followed by the manager- a horrific man- saying to me that I was causing him 'trouble' and a 'nightmare' by letting my 'scruffy' friends in. He said to me that If any more of my friends turned up looking 'scruffy' he wouldn't let them in. He said to me that on all of his emails he had put about how no trainers were allowed- this was not true- I never saw anything. This was after I had paid deposits and set meals for everyone. We all sat down to start eating- I was trying to enjoy it but the manager kept pulling me out for little pep talks about how I had caused him grief and how he was doing me such a big favour- yeah sure Im bringing 20 peoples worth of business to you and this is how you treat me. Only one out of five of the women's toilets were working- the others were blocked and smelt awful. The food was ok but no way worth the £20 each we had to pay. Finally the bill arrived at £382, including £45 service charge. I ended up agreeing to pay it as I just wanted to get out of there- when I had counted all the money and agreed it was all there with the waitress she then came back in a very rude manner and said to that they were missing £20! I argued with her about the fact that we had confirmed it was all there and she was incredibly disrespectful. Then 5 minites later she came back and apologised- she had worked it out wrong after all. DO NOT GO TO THIS PLACE. All they want is you money in the shortest possible amount of time. I felt completely robbed and it ruined my evening. The place epitomises another chavvy, overpriced and overhyped west end bar.

Rated on 2 Feb 2008

Electric Bird Cage by Anonymous	Section: Bars & Pubs

Review

totally different and a nice change from everywhere else! with friendly cool outfitted staff and some decor to tantilise the eyes as well as great (cheap) DimSum that is actually really good! this place is a little gem! don't just have an early drink and food - i always stay and dance the night away til 4am!

Rated on 7 Mar 2008

Electric Bird Cage by Anonymous	Section: Bars & Pubs

Review

I went to the Electric Birdcage last week and it was fantastic, the food was good and the service too, my friend wanted something special for his birthday to drink this was overheard by a very dishy manager who promptly jumped behind the bar and made him something amazing we were then looked after all night by the friendly staff. It wasn't really busy but busy enough for a good atmosphere i highly reccomend.

Rated on 8 Apr 2008

Electric Bird Cage by Anonymous	Section: Bars & Pubs

Review

Went to meet some friends on a quiet weeknight, but I won't be setting foot in this place again. The drinks were overpriced and cocktails were nothing special in this bar, which is trying too hard but failing to look like a great London venue. Despite being almost empty, the doorstaff gave me a hard time, and refused entry to another friend who arrived later, although he was dressed the same as some other friends inside. A bizarre and unpleasant experience.

Rated on 3 May 2008

Bars & Pubs

London pubs and bars reviewed and recommended

User reviews

Review

Review

Review

Review

Review

Review

More ways to enjoy Time Out

Weekly London newsletter

RSS feeds

iGoogle gadget