Review
The decor is beautiful, but I've found the staff to be disdainful and bourgeoise. Its very difficult to ever get a booking and when someone sometimes answers the phone, they tend towards flippancy, ie. its easier for them to simply say "no" rather than to accommodate you at an earlier hour or at different date - no alternatives are ever suggested to make you at least feel valued or know how far in advance to book. I once tried to book for a table of 7 for my mother's birthday, but the chef doesn't like big tables apparently. The food is often very decent for Richmond, but altogether too much effort to keep trying - perhaps a victim of their own success and for this A Cena will probably draw an increasingly haughty clientele. Please bring us some competition.
Rated on 21 Nov 2007
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