The fight’s over – and looks like it’s Police 1, Music 0. Future Music Festival Asia (FMFA) is officially cancelled, and Livescape Singapore is offering all ticket-holders a full refund, beginning Tuesday, March 10.
Here’s how to get yours:
- For those who purchased passes on SISTIC or Galactix via a credit or debit card, refunds will be directly credited into your respective accounts. Those with Singaporean credit or debit cards can expect the process to take one to two weeks; those with non-local cards will have to wait 30 to 45 days.
- For those who purchased passes on SISTIC via cash or eNETS, refunds will have to be collected from the SISTIC headquarters (10 Eunos Road 8, #03-04, Singapore Post Centre, Singapore 408600). Livescape Singapore will make an announcement when refunds are ready to be collected. The most you’ll have to wait is one month, according to the organisers.
- For those who preloaded credits into wristbands, refunds will be directly credited into your credit or debit card account within 30 to 45 days.
- For those who purchased passes via an FMFA authorised travel agent, Livescape Singapore has instructed the agents to directly provide refunds within 30 to 45 days.
And for all other queries, Livescape Singapore has set up a care team that can be reached at support@futuremusicfestival.asia.
All of us here at Time Out Singapore were stoked for the festival, and we’re sad to see it unfold this way. Reminds us of what happened in the ’70s, when rock ’n’ roll was banned from the radio and the mighty Led Zeppelin themselves were turned away at the airport because they had long – and therefore forbidden – manes. Even jukeboxes in bars were silenced.
‘Yellow culture’, the authorities had derogatorily called this pop culture from the West. Still better than ‘no culture’, we say.