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This flagship carries everything in audio and video entertainment and offers the occasional deal.
Transport Streetcar 505/subway Dundas .
Telephone 416 586 9668
Open 9am-10pm Mon-Thur; 9am-midnight Fri, Sat; 11am-7pm Sun.
It was my pleasure to be in your store on Yonge St, Toronto last week where I purchased 10 cds. I live in a very small town which is 45+ kilometres to the nearest cd store (I do not count Walmart or such stores as I like jazz, blues and world music...none of which are easily accessible at retail department stores). In your store I was assisted by one of your employees, Kumar. He was extremely knowledgeable and friendly. With his help, I found everything I was looking for and also made several purchases based upon his recommendations. I have been enjoying all 10 of the cd's I purchased and thanks to Kumar for being such a great resource at your store. I am looking forward to my next trip in to Toronto and definitely plan on shopping at your store then.
Sincerely, Linda (a satisfied customer)
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The store was closed for 11 days in early January due to the major fire next door. (It was in the newspapers.) We had heavy smoke and water damage, and were on the wrong side of the police lines during the arson investigation. Nobody could answer the phones, because we couldn't get into the building. Sorry.
You need to improve your ocmmunication with faithful customers.. I have been trying to talk with Ashley or Mr. Valentine from the jazz department about the order of ten jazz (blue note) cd's I selected in the laat week of December at your store. Something is wrong with your 1-800 567 8468 number for communcation about special orders..I requested the last week in December.that arrangements be made to send me the cd's. Ashley spoke with me on the phone the second or third last day of December I believe and took additional details about sending me the cd's. Since then I have left seventeen messages these past three days on the telephone but nobody from your store has returned the messages yet..I want to speak with either Mr. Valetnine (jazz) or Ashley from the special order department about making this purchase. Why won't your store return messages? David
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