Time Out Australia is bound by the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) (subject to exemptions that apply to us under that Act).
Notice of Collection of Data
Please also note that where Time Out makes available chat rooms, forums, message boards, and news groups that personal data that you disclose in these areas becomes public information and you should exercise caution when deciding to disclose any information on them.
What data is being collected?
If you are merely visiting the public areas of timeout.com, Time Out do not collect any personal data about you, however, Time Out may automatically collect information about your visits, such as browsing patterns. Information collected in this way does not reveal your contact details or any type of personal data. This information is only used in aggregate form to analyse, manage and develop timeout.com and is not linked to any individual.
When voluntarily submitted by our visitors, Time Out collect personally identifiable information, such as names, postal addresses, email addresses, etc.,. If you choose to fill out any reader surveys, enter a competition, apply for an offer or make a purchase from our online shop, you will be asked to supply some information about yourself, including your name, address, phone number and email address.
Time Out also collects the details provided by you on registration together with information Time Out learn about you from your use of our service and your visits to timeout.com and other sites accessible from it. We also collect information about the transactions you undertake including details of payment cards used.
If you enter a competition you should read the terms and conditions of that promotion which will confirm how Time Out will use any personal data submitted as part of the entry to the competition. By entering a competition or applying for an offer you give permission for Time Out to pass your details to any third party sponsor of the competition / offer so they may contact you in the event that you win the competition or qualify for the offer.
Time Out may also collect additional information in connection with information you provide when giving us feedback or completing profile forms.
How Time Out collect data
Time Out collect data from information supplied by you. When you give timeout.com your email address in response to marketing emails, you are asked to let timeout.com know how it can be used. You may 'opt in' to receive regular email newsletters that contain information timeout.com believe to be of value to you, specifically events, special discounts and offers selected by Time Out.
All marketing emails will contain a link to opt out of further communications from timeout.com. If you make a purchase via timeout.com the assumption may be made that you will be interested in similar products and you may receive emails with information about these products. All marketing emails will contain a link to opt out of further communications from timeout.com. For the avoidance of doubt you cannot opt out of service emails.
Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. "Cookies" are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser.
Non-registered visitors of the site are sent anonymous cookies to keep track of their browsing patterns and build up a demographic profile. In addition, any visitor who has clicked on a timeout.com advertisement on another site that links to timeout.com will be sent anonymous cookies that will allow us to analyse advertising effectiveness and manage our relationship with affiliate sites.
Whilst you do not need to allow your browser to accept cookies in order to browse much of our Time Outb site or to access many of our services, you must have cookies enabled if you wish to shop online at any of our stores or access any areas reserved for registered users. Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser.
Timeout.com cookies cannot be used by themselves to identify you and you have the ability to accept or decline cookies by modifying the settings in your browser. However, some interactive features of timeout.com may not work if cookies are disabled. Cookies can be disabled in your browser by following the instructions found at: http://www.allaboutcookies.org/manage-cookies.
Why data is being collected
We collect data for a number of reasons. It helps us tailor and personalise your experience with timeout.com and enables us to send you relevant information about products or services that may be of interest to you. We may use data to send you offers and news about Time Out Group products and services or those of other carefully selected companies which Time Out think may be of interest to you. Your information may be passed to and used by all Time Out licensees, our licensors (if any) and affiliates.
Time Out collects aggregate user information to sell sponsorships on timeout.com to advertisers and to monitor customer traffic patterns such as the number of users to timeout.com, the pages visited and the length of visit which enables us to improve the service Time Out provide.
In addition, Time Out collects information from users who click on advertisements to measure interest and inform advertisers as to how many users have seen or clicked on their ads.
Time Out also uses demographic and preference information to allow advertising banners on timeout.com to be targeted, in the aggregate, to the users for whom they are most pertinent.
What Time Out do with the information collected
The information you provide is used to fulfil your specific request unless you give us permission to use it in another manner, for example to add you to one of our mailing lists. We will use your contact details to communicate with you.
We use personal data for the purpose of providing you with the services you have requested and to personalise our service to you. We may use your information to send you offers and news about Time Out or Time Out Group products and services or those of other carefully selected companies which Time Out think may be of interest to you. Your information may be passed to and used by all Time Out licensees, Time Out licensors (if any) and affiliates.
From time to time Time Out may enter into a commercial arrangement with another company that is not owned by us to provide additional features. Time Out may also, from time to time, use third party suppliers to provide part of our service to you. Any personal data that you provide when signing up on a co-branded page may be shared with our third party partner.
We may also use and disclose information in aggregate (so that no individual customers are identified) for marketing and strategic development purposes and aggregate cookie and tracking information may be shared with third parties.
In some circumstances outside service providers may be based in countries outside Australia whose laws provide for a different standard of protection for your personal data than that provided under Australian Law.
As explained above and subject to the provisions below Time Out will not pass on your individual user details to third parties without asking for explicit permission.
Timeout.com cooperates with all law-enforcement inquiries and reserves the right to disclose personally identifying or aggregate information to detect and prevent fraud and in connection with a subpoena or other court-sanctioned demand for such information.
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorised transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
How do Time Out keep data secure?
Time Out has security measures in place to protect against the loss, misuse and alteration of the information under timeout.com’s control. Only authorised employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All newsletters from this site allow you to opt out of further mailings. You can also opt out of further emails other than service emails which are an integral part of Time Out service, such as purchase confirmations, invoice emails, and customer notices such as those relating to data management and similar purposes.
We use appropriate physical, electronic and managerial security measures to try to prevent that personal data from being accessed by unauthorised persons and to ensure that you may input personal data safely. This means that sometimes Time Out may ask for proof of identity before Time Out disclose personal data to you.
Only aggregate statistics about the number of users and their traffic patterns will be given to advertisers.
Individual user details will not be passed on without prior consent. If timeout.com ever requests that you volunteer additional information, such as financial data or age (in an online survey, for example) your response will always be voluntary and this data will only be used as an aggregate of data in conjunction with users of timeout.com as a whole.
Despite these efforts, timeout.com cannot guarantee that a hacker will not obtain access to communications between users and timeout.com.