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Terms and Conditions: Time Out Bristol

Time Out's terms and conditions

Important introduction


These are the Website terms and conditions of use ("Terms"), which apply to the use of the Website by end users. By accessing the Website you agree to be bound by these Terms. If you do not agree to these Terms then you are not entitled to enter this website.

These Terms constitute an agreement between us and contain the entire terms of your use of the Website and all matters which are referred to herein. These Terms supersede any prior written or oral agreement between us relating to such matters. We may change these Terms from time to time.

You confirm that, in agreeing to accept these Terms, you have not relied on any representation that is not expressly included in these Terms. You may only use the Website for your personal and non-commercial use.

The Terms will be exclusively governed by and construed in accordance with the laws of England and Wales whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.

If any part of these Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from these Terms and shall not affect the validity and enforceability of any of the remaining provisions of the Terms.

User accounts

In order to use some parts of the Website, you may need to create an account. You must never use another Website user's account without obtaining their prior consent. You must provide full and accurate information when you create your account with us. You are solely responsible for the activity that occurs on your account, and so we suggest that you keep your account password secure. You must notify us immediately if you are aware of any unauthorised use of your account.

When joining Time Out via a User Account you will be asked to create an account which you can do via a number of social network accounts or with an emails address and secure password. When logging in or creating an account via a social network The Time Out appointed supplier Gigya will ask the nominated application for permission to access selected data, which enables the service to work – for example your Friends list. This data is stored by Time Out against your profile. You can choose what personal information is displayed on timeout.com. When you login to using social networks the application will check for any changes and update your Time Out profile accordingly and stored by Time Out. Additionally if you amend details about yourself within your account profile this data will be retained as the master copy of your data. If you choose to deactivate your Time Out account all your data will be deleted from Time Out.

Please review the full Privacy Policy for details of the management of other collection of personal data.

User submissions

We may now or in the future allow the submission to the Website of videos and/or other communications or materials by users of the Website (collectively "User Submissions").

User Submissions must comply at all times with these Terms and with any separate terms and conditions relating to such User Submissions that we may publish on the Website from time to time.

A review is your description of the experience you had with friends, family or on your own at a restaurant, event, bar, venue, attraction or exhibition. We encourage reviews that are informative, entertaining and helpful for others and an explanation of what you enjoyed or didn’t.

By submitting a User Submission review to the Website you agree that the review is based on your own experience and is your genuine opinion, that you have no personal or business relationship with what you are reviewing and have not been offered any incentive or payment to write your review. 

a) You agree that you understand that Time Out has a zero-tolerance policy on fake reviews.

By submitting User Submissions to the Website you hereby grant:

(a) to Time Out a worldwide, royalty-free, perpetual, transferable, irrevocable, non-exclusive license and right to use, reproduce, share, copy, modify, publish, edit, translate, reformat, host, aggregate, distribute, perform, and display the communication alone or as part of other works in any form, media, or technology whether now known or hereafter developed without territorial or time limitations, and to sublicense such rights through multiple tiers of sub-licensees.; and

(b) to each user of the Website, an irrevocable, perpetual, worldwide, non-exclusive, royalty-free, licence to access the User Submissions through the Website.

By submitting User Submissions to the Website you warrant, represent and undertake to us that you have full power and authority to grant the rights and licences relating to the User Submissions set out in this Agreement and of the User Submissions you submit:

(a) do not infringe any third party's intellectual property rights (including without limitation copyright and/or trademarks), other proprietary rights or rights of publicity or privacy; and

(ii) do not violate any law, statute, ordinance or regulation; and

(iii) are not defamatory, libellous, unlawfully threatening or unlawfully harassing; and

(iv) are not obscene or pornographic; and

(v) do not violate any laws regarding unfair competition, anti-discrimination or false advertising

(vi) do not include e-mail addresses, urls or phone numbers

(vii) are not a report of someone else's experience

We encourage you to share your opinion about a feature we’ve written or a review that has been written by us or by one of our users. We like comments that are your view of another’s opinion and are constructive - be that agreeing or disagreeing. 

Millions of Time Out users like you rely on both our reviews and other users reviews when looking for inspiration and how to get the best out of the city. Helpful reviews and comments should be:

a) User-friendly – No profanity, threats, prejudiced comments, hate speech, sexually explicit language, or other content that is not appropriate for other users

b) Those that detail first-hand experiences.

c) Unique and Independent – You should write one review on any given event, restaurant, or attraction. 

d) Original – No substantially quoted material from other sources, including (but not limited to) websites, e-mail correspondence, other reviews, etc.

e) Non-commercial - No promotional material of any kind, including self-promotional URLs. We reserve the right to reject any URL, e-mail address, or phone number for any reason.

f) Submitted by persons over the age of 18.

g) Submitted with a valid e-mail address.

h) Submitted with no HTML tags and no excessive ALL CAPS, slang, or typographic symbols.

We do not endorse any User Submission or any opinion, recommendation, or advice expressed therein, and we expressly disclaim any and all liability in connection with User Submissions. We do not permit copyright infringing activities or any infringement of any other intellectual property rights on the Website. We reserve the right to remove the User Submissions without notice for any reason in our absolute discretion, including, without limitation, breach of the User Submission Conditions and/or breach of any intellectual property rights.

Time Out allows the management or representatives of events, venues, restaurants or attractions to respond to reviews written by users on the Time Out site and these should be identified by your user account. Time Out reserves the right to remove a review or management response at any time for any reason.

If you believe any of the User Submissions on the Website are inaccurate, offensive, indecent, objectionable or infringe any intellectual property rights please contact us.

You acknowledge that when using the Website, you may be exposed to User Submissions from a variety of sources, and that we are not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such User Submissions. You further understand and acknowledge that you may be exposed to User Submissions that are inaccurate, offensive, indecent, or objectionable, and you agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against us with respect thereto.

Terms of use for www.timeout.com


The website timeout.com ("the Website") is operated by Time Out Digital Limited ("our", "us", “Time Out” and "we") which is a company registered in England and Wales with registration number 01782049. Our registered office and postal address is 4th Floor, 125 Shaftesbury Avenue, London, WC2H 8AD, England.

If you are under the age of 18

We do not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to register. If you are under 18, please do not attempt to register on this website or send any information about yourself to us, including your name, address, telephone number or email address. No one under age 18 may provide any personal information to or on this website. In the event that we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will delete that information as quickly as possible. You may not have to be a member to participate in certain parts of the Website but you must meet the designated minimum age requirements for the specific matter.

Website Partners

The Website is controlled and offered by us from England.

The Website may contain hyperlinks to websites and resources owned and operated by third parties. These third party websites and resources have their own terms of use and privacy policies which you will need to comply with. We have no control over third party websites or resources and we are not responsible for the availability of such websites and resources. We do not accept any responsibility or liability for any third party websites and resources and your access and use of such services and content is at your own.

Third party links do not imply that we endorse, are affiliated or associated with any linked website, or are legally authorised to use any intellectual property accessible through such links.

Financial transactions

Through timeout.com you have the opportunity to acquire tickets, packages, goods products and services, make bookings for venues and events and obtain other benefits and enter into commercial transactions ("e-commerce transactions"). e-commerce transactions are available both from Time Out and from Time Out's commercial partners ("Transactional Partners"). It is important to note that where you enter into e-commerce transactions with Transactional Partners you will be required to enter into separate terms and conditions in respect of such transaction directly with Transactional Partners. In the event that you enter into e-commerce transactions with Time Out then the terms and conditions relating to such transactions are subject to Time Out's e-commerce terms and conditions.

Time Out cannot be held responsible for any transaction that you enter into with a Transactional Partner.

What we will do

We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website because of a failure, suspension or withdrawal of all or part of the Website for any reason.

We will use reasonable endeavours to verify the accuracy of any information that we make available either directly or through any website partners wherever practical however we are not in a position to ensure the complete accuracy of information that can often change such as for instance opening times, dates of performances, schedules and current prices and we strongly recommend that prior to relying on information made available through the Website, such information where capable of change is confirmed with the applicable venue, facility or service provider.

What we can do

We can at any time:

(a) modify or withdraw, temporarily or permanently, the Website (or any part of it) with or without notice to you and we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or

(b) change these Terms from time to time, which will be notified in advance of the change. Your continued use of the Website (or any part of it) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Terms have been changed. If you do not agree to any change to the Terms then you must immediately stop using the Website; and/or

(c) monitor any activity and content associated with the Website. We may investigate any reported violation of these Terms or complaints relating to the Website and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).

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