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Check in: Palace Hotel Tokyo

A renowned hotel that sets the standard for Japanese service and hospitality

Written by
Douglas Parkes

Japan is famous for its exceptional customer service and rigorous attention to even the smallest details. The country’s hotels are exemplars of this tradition. To stand out in the competitive world of Japanese hospitality requires something special and something special is exactly what Palace Hotel Tokyo is.

Awarded five stars by Forbes Travel Guide – one of only three hotels in all Japan to be so decorated – the institution is one of the Japanese capital’s most respected and luxurious hotels. Mention to any local that you’re staying at the Marunouchi hotel and watch their eyes widen with a mix of envy and appreciation of your good taste.

Located in the city’s central business district, Palace Hotel Tokyo is ideally situated for exploring the city, taking in the grounds of the neighbouring Imperial Palace, or simply getting to and from the airport due to the close proximity of Tokyo Station.

The rooms
The Palace Hotel Tokyo offers patrons an array of accommodation to choose from – half-a-dozen types of room, from Deluxe all the way up to Club Grand Deluxe, and an equal number of sumptuous suites to choose from as well. Deluxe rooms come with floor-to-ceiling windows affording gorgeous vistas of the Imperial Palace’s Otemon Gate and Uchibori Dori avenue – some of the best views anywhere in Tokyo. Back in the room, Anne Semonin bath products, plush Imabari bath linens, a 46-inch LCD TV (plus a 16-inch TV in the bathroom), bathrobes and slippers, complimentary high-speed wired and wireless Internet access, a nightly turndown service and 24-hour in-room dining are just the beginning of the excellent personal services and amenities provided by this rightly famous Tokyo icon.

The facilities
And it’s not just in the rooms that this place shines. Palace Hotel Tokyo’s Evian spa is something few hotels anywhere in the world, let alone Japan, can match. Described as ‘a metaphorical reflection of the journey Evian natural mineral water takes through the Alps’, there are some seriously relaxing treatments on offer here, from personalised made-to-measure facials to four-hand body massages to detoxifying Spirulina wraps. Best of all, on a clear day, the majestic Mount Fuji can be seen beyond the spa’s floor-to-ceiling windows.

If you like to be more active, fear not. A 1,367sq ft fitness centre on the fifth floor is home to extensive weight training equipment and the latest cardiovascular machines by top brands like Technogym and Life Fitness as well as a Kinesis System. Adjacent sits the hotel’s swimming pool, a beautiful 20m-long facility reserved exclusively for hotel guests. Still, if you’re looking to exercise, nothing quite beats a few laps around the Imperial Palace outside. The perimeter measures some five kilometres ­­and must rank as one of the most picturesque urban jogging routes anywhere in the world.

The bottom line
If all the above hasn’t made clear, Palace Hotel Tokyo is a fabulous property. With so many quality in-house facilities and such exceptional customer service, it’s tempting to spend most of your time within the hotel rather than venturing out. But of course, Tokyo offers so much to visitors that you simply have to hit the streets and see the sights. Fortunately, you can be sure that after a generous day of sightseeing, you can relax in five-star luxury when you return to this exceptional hotel. 

For more information visit or call +81 3 3211 5211.

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