K Jacques

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Independent retailers

The Marais

  • Expensive
K Jacques

K Jacques Presse

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<strong>Rating: </strong>1/5
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Rated as: 1/5 (1 rating)
  • I passed this shop early February 2013 whilst on holiday in Paris and a pair of Pixie-like felt slippers in the window caught my eye. At 56 euros (on sale),a perfect luxe gift for my hostess. I returned to the shop in the evening, and it had closed earlier than the 7.15pm time stated on the window: so when I did make it back to the shop the next day, the service was so breathtakingly rude that I emailed K Jacques management twice on my return from holidays, once in English and once in (perfectly translated) French. Suffice to say that no-one responded, and hence this review. When you are asked "Do you want to try it on or not?", "Do you want a bag (for my purchase) or not?" then it becomes clear that the shop assistant feels that my custom is a waste of her time. I waited for my receipt after paying the exact money in cash, the shop assistant looked at me as if she couldn't believe I was still standing there, and said "That's all!". I should have insisted, but I was so put off by her attitude, that I walked out (without a shopping bag for the slippers). Now to my regret, the slippers were a little small, but since I have no receipt (and I am now on the other side of the world) - I (or my hostess) could not exchange the goods if we could. I emailed the management for an explanation - but that was over 2 weeks ago.. If I had to rate the shoe-ware in the shop, I could not as I was not made welcome by the snobbish attitude of the staff member.

    Maria McBirnie Tue Mar 12
    Rated as: 1/5
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