A salon in north London with charming vibes and class cuts
Tucked away behind Finsbury Park station, Chaps and Dames is worth seeking out, if not for the great value, then for the homely atmosphere. The mirrors are mismatched, vibrant colours adorn the walls and the familiarity with which the staff treat you is as lovely as a hug from your Nanna.
Opened in 2005 by Paul Federici, this modest hairdressers fills out two rooms to cater for the folks of Finsbury Park and further afield. During our visit Kelly-Marie, the salon’s education director and head barber talked animatedly about styling, including the best mousse to use – ‘It’s not just for grandmas! Look at the ingredients, the first thing should be aqua, not alcohol’ (it’s the alcohol that makes it sticky) – as well as her pet chihuahuas and plans to open a training academy at the salon, which are underway.
Federici’s mum – who's also a director of the company – popped by briefly with her dogs too, which were unbearably adorable. Of course, if you’re not comfortable chattering away like you’ve known these hair maestros for years, this isn’t the place for you. But if it’s a familial and fun atmosphere you’re after, then look no further than Chaps and Dames.
|Venue name:||Chaps & Dames||Contact:|
154 Tollington Park
|Opening hours:||10am-8pm Tue-Thu; 9am-8pm Fri; 9am-6pm Sat; 10am-5pm Sun|
|Transport:||Tube: Finsbury Park|
|Do you own this business?|
Average User Rating
4 / 5
- 5 star:12
- 4 star:7
- 3 star:2
- 2 star:1
- 1 star:3
I had a colour done by hairdresser Davidas. I went in for a consultation specifically one week before to discuss what shade i was having. When I went for my appointment I reminded him what I was having and he got it completely wrong. He didn't colour it as I wanted. I was also charged £20 for toner without even being asked whether I wanted it as an extra or not. Really disappointed and will not be going back, what a shame.
I just got back from getting my haircut by Theo. It was my first visit to Chaps and Dames —I wanted my very long hair cut dauntingly short. The receptionist was great help whilst booking my cut. She talked me through the stylists experience and positions, and then booked my cut with Theo. Theo did an absolutely terrific job. I got there early but he attended to me immediately, he took time to listen and really consider what I wanted, he advised me on my hair type, how it would sit and ways it could be styled before starting. I had full confidence in him whilst he buzzed off my long hair. It was actually the best haircutting experience I have ever had. I got a much better version of what I thought I wanted. I love my new hair.
My very first visit to Chaps & Dames clearly indicated the unprofessional way this cliched, desperate to be hip, place, operates. I sat for 45 minutes while the standard Mumford & sons receptionist tried his best to get my 'senior stylist' into the building...as she had forgotten what time she was on?Ok….? That was a first!
As they are local I gave them another chance in fact two more! Each time my cut was cancelled within 90 minutes of the appointment, (note: if you still try this place don't give them any contact details!)
Obviously messing up my day and requiring me to get a cut for a wedding and holiday with a last minute unknown stylist.
Oddly they were surprised when I got annoyed by this blasé attitude, me pointing out that less than 2 hours notice of a cancellation is completely unexceptable? I did tell the poor bloke who had to call me to cancel that I would post a bad review the first time but haven't bothered until they did it again! I think because Timeout used them for some copy they believe they are beyond criticism, they have forgotten they are dealing with real people with real lives.
*I have been told by a friend who is a stylist that this 'bumping' does happen in some places, if you are a man, as a ladies cut is 2x 3x more lucrative to the establishment and they will push you onto a trainee if possible, this does make sense in this case.
Ive gone back to my local barbers where they treat you like a chap not a chump.
If you value your time and hate being messed about avoid.
Been going here for years now & get the same great experience and haircut every time I go here! The owner Paul is a great guy - good musician too; all the staff are friendly, get a drink with every cut and can even get a beer from time to time. Really recommend it to everyone!
A little gem inside of London where the atmosphere is comfortable, almost family-like and haircuts are like a touch of freshness and luxury so needed after a hard months work. Every single item, decoration element, even staff members are like a well fitting piece of a puzzle of a whole that is Chaps and Dames. Every single time i get anything done in this salon i am treated with full attention and professionalism. Love the banter also. I think it's hard nowadays to find a place that combines everything - it's fun and professional, it's quirky but in a very stylish way, and it never disappoints even on a typical rainy day (Should mention friendly for my wallet..). Definitely worth recommending - or at least worth trying out and making own opinion...Well done guys.
I really wish I'd had a great experience like the other reviewers. The hairdresser seemed really in control and to know what he was doing but I came out with an incredibly average haircut. I asked for a bit more of a trim on certain areas and my hair dresser rolled his eyes and reluctantly agreed. I'm really sorry to give this place a bad review, maybe I caught them on a bad day but my haircut was not worth the money and the customer service was not very good at all. It was a little bit too hectic, I was not offered a drink and my hair dresser gave me an average haircut that took a little bit too long.
I would suggest that you guys try and keep things a little bit more professional when around customers, there was a lot of shouting and passers by coming in and out for no reason. It was very busy when I visited so you guys must have a lot of good custom, may I also suggest that you invest in your decor, the customer waiting area was three cubes in front of a desk and did not scream professionalism.Sorry guys, I won't be returning. I do wish you the best of luck in the future though!
Has to be the loveliest experience I've ever had at a hair salon. When I arrived, I was greeted with a nice cup of tea and biscuits while I waited for my service. I was then given the most relaxing head massage by a lovely young chap before getting my haircut by Pedro. It was a brilliant cut and the shop had a really cool quirky vibe. I'll definitely be returning.
Great friendly staff and brilliant dip dye/ombre by David at a more than reasonable price. Only reason for not 5* due to it taking much much longer than ever before (just over 3.5 hours) but worth it for the end result and I equally liked that it wasn't rushed! Would definitely recommend
I've had my hair cut a Chaps and Dames quite a few times now and keep on going back. It's nice and local, good value and I always like my hair when I leave. I think I've had my hair cut by all the team and I've not had any complaints. It's a quirky place, relaxed and friendly. I once came after a night shift and I was offered a KitKat, now not many hairdressers do that do they? I promised I'd give some feedback and they definitely deserve it so I have!
After years of searching for the perfect hairdresser, I can't believe I found one right around the corner! My old hairdresser moved back to Australia, and I've been trying out recommendations from friends and websites for several years with no luck. Then a friend of mine got a fairly radical haircut (which looked amazing), and after asking for the hairdresser's details I booked in an appointment with Kelly. Not only did I leave with - hands down - the best haircut I've had in years, I also had a really nice time at the salon! Sometimes when you meet with a new stylist, the conversation can be quite strained but I had a really lovely time chatting to Kelly, and when I went back three months later she and the rest of the team remembered me, which always makes a huge difference in terms of comfort. She is great at listening to what you want and explaining what will look best on you so if you're opting for a huge change, you can really trust her opinion as to whether or not it will work. Also, Kelly very kindly also taught how to style my new haircut, so I didn't have any horrors the first time after washing it. All of this on top of free fringe trims means I will not ever get my hair cut anywhere else: 100% recommend!
Oh and for the sake of clarity I just want to add that my frame of reference is my previous experiences of periods spent at ESHK, Brooks & Brooks, HOB and T&G.
Went there today for my cut. It wasn't particularly busy during the weekday midday. I was told it'd be £22, but ended up paying £19 for my cut, wash & head massage. My stylist said it'd be half an hour, but he spent 45 mins on my hair, mostly with scissors. The place is poky and the ambience & styling is that of a typical local suburban barbers, except with magazine cut-out collages on the walls and an old piano. My stylist was kind of distant and his attention seemed divided between myself, conversing with friends & looking at the street. But he was competent enough in his execution of my classic style. He didn't tell me what treatment, if any, was added to my hair. I'd return if the pricing & cuts remain consistent as they're about fair at the moment. Can't comment on his ability to provide more complicated, edgier cuts as they haven't been what I've requested.
I'm so happy with my haircut guys! Told you I'd give you a nice review Chaps adnd Dames. The salon is special looking, a breath of fresh hair to your usual venue , had my haircut now by both Kelly and Paul, might try davidas next, who knows! I Appreciate the charismatic banter between the staff every time I visit and you get tea and biscuits ofcourse to round it all off!I Merry Christmas guys
Love this salon. Very comfortable and with a dynamic and fun approach I left with a great haircut. Thanks Chaps and Dames
Hairdresser David was running late but still took his time to do my hair carefully. He taught me a few things along the way as well. I would go back! Thanks guys!
Wouldn't recommend this salon to anyone. Had a terrible experience during my appointment. Also, the hairdresser sliced a wedge of hair out of the back of my head in an effort to layer it... and cut in what I can only describe as a 'grown out fringe'. Went to my usual salon and the hairdresser was amazed that they'd cut it so badly! Complained by the didn't offer to refund me. Would rather pay a bit more for a decent cut. Learnt my lesson!
Have my highlights done here and occasional fringe trims , the place is quirky to say the least but in a good way, The staff offer free fringe trims if you've had a service and that is very unlike London.i like the place and will return next time for a haircut and to hopefully see Paul (who is hot may I add) play the piano
Always a pleasure visiting chaps and dames, regularly get my hair cut here, all the staff have their own unique style and are very helpful.
I've been going to Chaps and Dames for a couple of years now - I got completely fed up with paying £50 for mediocre haricuts in the middle of London (where I work) and thought I'd give what was then my teenage son's barber a go. Paul's opening conversational gambit -'So. do you believe in God, then?' was a welcome relief from the usual fatuous 'Going anywhere nice on holiday?' and probably a fair indicator of Paul's slighly off-beat sense of humour. I was thrilled to get a cut which was exactly what I wanted from someone who actually listened to what I said and didn't try to persuade me (after 50 plus years on the planet) that they knew better than I did how I wanted my hair to look. It's not the most sophisticated cut you'll ever get, but it's competent (and more), the team is friendly and the price pretty much unbeatable (£19 for a dry cut). I cannot understand Louise Temperley's review and if the salon was empty at 5.00 she was lucky as there's nearly always (understandably) a wait. It's a great addition to the area and I recommend it highly (I'll be interested to see what the 'revamp' looks like!)
Usually go to the city for a cut but this salon is local and thought would give it a shot,£22 quid for a wash and cut and good banter ,left happy,definitely beat the usual weather talk and cold atmosphere of a chain,give these guys a break and show some support
Great atmosphere although the salon was having a refurb the team where helpful and more importantly I got a great haircut! The price is great and you are told if you choose the lower rate you are getting a different level of expertise so bear that in mind,I went for the young lady who is a senior stylist and love my cut
Hello Allow me introduce myself as the proprietor of the salon Chaps and Dames. I am very pleased to announce that our salon has been simply thriving recently, growing from strength to strength. We have an excellent team here and are pleasing thousands of people in the area of Finsbury park. I am disappointed though to see that their are characters who feel the need to use this platform of on-line reviewing to make personal insult and simply lie about a service they supposingly experienced at our salon. Where as I welcome complaints so that we may improve apon our service , there is a way to make a complaint diplomatically in person or by email of which the complaint will be addressed professionally.Emotional rantings on-line only confirm I hope to the reader that these accusations are not to be trusted. Many thanks for listening and I look forward to seeing more positive reviews soon!!!!! Paul Federici
Hello Allow me introduce myself as the proprietor of the salon Chaps and Dames. I am very please to announce that our salon has been simply thriving recently, growing from strength to strength. We have an excellent team here and are pleasing thousands of people in the area of Finsbury park. I am disappointed though to see that their are characters who feel the need to use this platform of on-line reviewing to make personal insult and simply lie about a service they supposingly experienced at our salon. Where as I welcome complaints so that we may improve apon our service , there is a way to make a complaint diplomatically in person or by email of which the complaint will be addressed professionally.Emotional rantings on-line only confirm I hope to the reader that these accusations are not to be trusted. Many thanks for listening and I look forward to seeing more positive reviews soon!!!!! Paul Federici
I was appalled at the level of service at this salon and hate even giving it 1Star! The owner has clearly changed since this timeout review as the place does not look like the pictures above. Firstly I really don't think Paul the owner is even a qualified hairdresser. Watching him struggle to cut my hair I mentioned I had never seen such a 'freestyle' technique to cutting hair in which he replied 'I did tell you on the phone I wasn't the most experienced'. I joked saying 'you are qualified though' and he said.. I am a hairdresser. Erm! So are you?! Watching him attempt to cut I would say no. Anyway after 15 minutes of watching him drag my hair around, I asked to help him come through my hair as he was brushing from the top and so dragging the hair hard and thus creating more knots. He then accused me of patronising him and ACTUALLY TOLD ME TO LEAVE WET, HALF CUT HAIR AND ALL!!! I could and can not get over it! I was the only one in the salon at 5pm on a Tuesday and now I see why! The hairdressers down the road (Vitors) was full. SERIOUSLY THIS SALON IS TERRIBLE! Avoid the dreadful service, dreadful cutting and listen to the other reviews on the internet. Save yourself and pay the extra elsewhere. It will be worth it!
Great salon ,homely with a quirky edge ,usually come here when im in town and the stylist KELLY not Kerry usually does my hair,unproffessional of timeout to make such a mistake
Chaps & Dames is a not your usual hairdressers where you sit there bored out of your brain! It's like having your hair cut in a friend's living room. It's friendly, fun and quirky where socialising is combined with getting an awesome hairdo! If you enjoy the normal awkward silence of sitting in front of a mirror while someone who doesn't really care does your hair, go to Supercuts. But if you're looking for a lot more creativity, a good chat and an experience a bit different, give Chaps and Dames a shot!