|Venue name:||Camden Head||Contact:|
100 Camden High St
|Transport:||Tube: Camden Town|
|Do you own this business?|
Average User Rating
3.2 / 5
- 5 star:2
- 4 star:1
- 3 star:0
- 2 star:0
- 1 star:2
1 person listening
I have just returned from what started as a lovely night, ruined by the aggressive and unprofessional security. Having spent over £100 during the night on drinks for friends, I do not expect to be told to 'f*** off' and pushed around by men far bigger than myself, just for finishing a drink I had paid for five minutes beforehand. My friends were also shouted at for drinking their drinks purchased only minutes before and the security were very personal and abusive, saying that they 'didn't give a s***' that we had just bought drinks. Absolutely appalling behaviour, after we gave a lot of money over the evening and were keen to recommend. I suggest a) last orders is in good time for people to actually drink the drinks that they paid for and b) they replace the abusive security staff they have employed. It really is unacceptable behaviour and if anyone had filmed on that occasion, the managers would have been very embarrassed that their great pub allows such abusive behaviour from their door staff to ruin the experience so that good customers wish not to return and spread the word. Urgent training is required for door staff to remind them that the people in the pub are not animals, but customers. We were not drunk and being sworn at by apparent employees on the way out is not what the Camden Head should want to be known for.
Great comedy nearly every night. Good selection of drinks, not just your usual yellow fizzy junk. Apple crumble cocktails anyone?!
From a bad experience during the first visit it went to the worst experience in a London bar during the second. Bar staff were slow and rude to our friends on both occasions. I got overcharged during the second one for the drinks my mate already paid for. Discussing this with the bar staff and their "manager" was fruitless. They refused to check the register for the payments or do anything to rectify the situation. Highly disappointing. Will neither visit this place again nor recommend it to anyone I know.